Assistant Store Manager

Break Time•Sedalia, MO

About The Position

Break Time Assistant Managers assist in the management and operations of a Break Time Convenience Store. They manage the location in the Store Manager’s absence, coach and mentor team members, and assist with store finances, including controlling expenses. Assistant Managers are energetic leaders who believe it only takes a moment to make your day better. MFA Petroleum Company is an Equal Opportunity/Drug-Free Employer. All MFA Oil employees are expected to know and adhere to company and position-specific policies and procedures. This job description contains the primary duties of the position, but employees may be expected to perform other duties as assigned.

Requirements

  • Must be at least 18 years of age.
  • Availability to work and/or support all shifts, including weekends and holidays.
  • Valid driver’s license, vehicle insurance, and adequate transportation to and from the bank; the vehicle must be locked and secured when transporting deposits.
  • Strong customer service skills.
  • Ability to thrive in a fast-paced environment.
  • Ability to work independently and lead a team.
  • Ability to perform assigned duties accurately and with minimal supervision.
  • Ability to perform mathematical calculations to make change, complete shift reports, and account for product quantities during vendor check-in.
  • Ability to learn new concepts, use technical materials, and consistently operate a computer and other office productivity machinery.
  • Physical ability to move and position products in a cooler with temperatures as low as 30 degrees for up to one hour, and in a freezer with temperatures as low as 0 degrees.
  • Physical ability to move and position oneself to retrieve products and supplies from shelves, under counters, or inventory stacks weighing up to 50 pounds.
  • Ability to remain standing for up to nine hours per shift.
  • Ability and willingness to occasionally ascend and descend ladders to handle inventory or products.
  • Ability to visually observe and inspect items and the work environment for regular job responsibilities and safety concerns.
  • Ability to speak, read, write, and understand English to communicate accurately and effectively with customers, coworkers, and supervisors.
  • Ability to meet company requirements, including successful completion of a pre-employment background check and drug test.
  • Legal authorization to work in the United States.

Nice To Haves

  • Prior management or leadership experience.
  • High school diploma or GED equivalent.
  • Experience in retail sales.

Responsibilities

  • Provide excellent customer service by engaging with customers, encouraging the store team to do the same, greeting and thanking customers courteously, supporting peak hours, handling complaints promptly and courteously, and conducting accurate, efficient transactions.
  • Assist with daily store operations, including reporting, banking, inventory, bookkeeping, fuel management, facility and equipment maintenance, cleanliness, opening and closing on time, and observing scheduled operating hours during assigned shifts.
  • Execute food programs, promote food service, and ensure food safety.
  • Assist with marketing programs and merchandising, including pricing, promotions, sales, suggestive selling, vendor check-in, and keeping merchandise stocked, clean, fronted, and faced, including in the cooler.
  • Assist with general store operations and supervise shifts in the Store Manager’s absence.
  • Provide input for performance evaluations and disciplinary action as required, and help train new employees on company policies and procedures.
  • Maintain timely, professional communication with customers, vendors, employees, and management regarding store operations.
  • Understand store finances and profitability; control merchandise and cash shortages and other expenses; prepare for and participate in inventory audits; and participate in cash, lottery, cigarette, and general inventory audits.
  • Perform loss-control functions related to cash handling, lottery sales and redemptions, food waste, employee purchases, and merchandise sales.
  • Help meet or exceed company goals for sales and controllable expenses.
  • Assist with recruiting, training, coaching, and developing associates; model professionalism; foster a positive work culture and teamwork; and lead the team in complying with applicable local, state, and federal regulations.
  • Use store technology, including point-of-sale systems, desktop and laptop computers, and handheld devices.
  • Perform mathematical calculations to make change, complete shift reports, and count products.
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