Part Time Assistant - Westfarms Mall

PACSUN•Farmington, CT

5d•Onsite

About The Position

The Assistant Store Manager assists the Store Manager in leading a customer-focused, sales-driven, profitable, and productive store. The role inspires and motivates the team by modeling company values, promoting a customer-focused selling culture, executing store KPIs, and holding employees accountable to policies and procedures. The position supports customer experience, daily store and stockroom operations, visual standards, merchandise flow, associate coaching and engagement, and safe, organized work and shopping environments. The Assistant Store Manager also contributes to recruiting, developing, and retaining talent; building cross-functional partnerships; and representing the Pacsun brand.

Requirements

Passion for product, brands, fashion, and trends.
Effective written, verbal, and presentation skills.
Strong communication skills.
Excellent time-management skills.
Proficiency in math and strong computer skills.
Ability to work 20–40 hours per week with schedule flexibility, including weekends, nights, and peak holiday periods.
Ability to balance a strong management presence with approachability and encourage associate feedback and interaction.
Ability to frequently lift or move up to 20 pounds and occasionally lift or move up to 35 pounds.
Ability to frequently sit or stand for long periods and climb ladders as needed.
Ability to talk and hear regularly; sit, stand, walk, use hands to handle or feel items, reach, twist, and squat.
Ability to maneuver around sales floor, stockroom, and office areas.
Required vision abilities include close and distance vision, depth perception, and ability to adjust focus.
Ability to work in an open environment with fluctuating temperatures and standard lighting.

Nice To Haves

High school diploma or equivalent preferred.

Responsibilities

Ensure team members deliver an engaging, positive, authentic, and customer-focused experience.
Handle customer situations in accordance with policies and procedures, seek resolutions, and escalate issues when appropriate.
Maintain a clean, organized, and safe store and stockroom.
Share customer feedback with the leadership team to improve the customer experience.
Serve as floor supervisor when needed, including covering non-peak periods and breaks.
Hold self and others accountable for completing operational tasks.
Coach and provide performance feedback to Sales Associates.
Recognize and reward outstanding performance to support associate engagement.
Provide direction to associates so they understand company directives and standards.
Prioritize and delegate tasks to meet operational needs.
Support and execute visual directives and maintain company visual standards.
Drive efficiency in store operational processes.
Maintain merchandise flow, filling, and presentation standards throughout the store and stockroom.
Ensure associates follow company policies, procedures, and Safety Program practices.
Model Pacsun values and demonstrate passion for the brand, products, fashion, and trends.
Recruit, identify, develop, and retain talent.
Build cross-functional partnerships and promote transparency, collaboration, and accountability.
Represent Pacsun in the industry and marketplace.