assistant manager

Dollar Tree•Mesquite, TX

9d•Onsite

About The Position

The Assistant Store Manager supports store operations, customer service, and team development. The role assists with daily store activities; helps customers; manages merchandise flow and seasonal areas; performs opening and closing procedures; and processes corporate directives. It also helps maintain store displays, ordering and damaged-merchandise processes, records, loss prevention, and store standards. The Assistant Store Manager helps protect company assets, enforce policies and safety guidelines, and supervise, train, and develop Store Associates. The role also contributes to a positive, safe, respectful, and professional environment and is responsible for store cleanliness, including bathrooms, floors, trash, and general presentation. Other duties may be assigned. The position requires physical activity including lifting up to 55 pounds from floor to above shoulder height, as well as frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting. High school diploma or equivalent is preferred, and store management experience in a retail, grocery, or drug store environment is preferred. The role requires the ability to read, interpret, and explain operational directives, along with strong communication, interpersonal, written, organizational, customer-service, problem-solving, and decision-making skills. The ability to work in a high-energy team environment is required.

Requirements

Ability to read, interpret, and explain operational directives, such as merchandise schematics.
Strong communication, interpersonal, and written skills.
Ability to work in a high-energy team environment.
Exceptional customer-service, organizational, and communication skills.
Strong problem-solving and decision-making skills.
Ability to lift up to 55 pounds from floor to above shoulder height.
Ability to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.

Nice To Haves

High school diploma or equivalent.
Store management experience in a retail, grocery, or drug store environment.

Responsibilities

Assist with store functions and day-to-day activities.
Help customers in a positive, approachable manner and address their questions or concerns.
Help organize and transfer merchandise from delivery trucks to the stockroom and sales floor, and maintain seasonal store areas.
Perform opening and closing procedures as needed.
Process corporate directives, including Pull and Hold/Destroy, Task Compliance, Key Survey information requests, and other communications related to store activities.
Maintain the promotional effectiveness of storefront fixtures and displays.
Assist with merchandise ordering, damaged-merchandise processing, record keeping, payroll, scheduling, cash register deposits and receipts, and loss prevention.
Maintain a well-stocked sales floor and organized stockroom in accordance with company standards.
Protect and secure company assets, including store cash.
Follow company policies and procedures, including safety guidelines, and ensure store associates follow them.
Help the Store Manager supervise, train, and develop Store Associates.
Promote a positive, safe, respectful environment and maintain professional, friendly interactions with customers, associates, and leaders.
Maintain store cleanliness, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out trash, and keeping all areas neat and presentable.
Perform other duties as assigned.