About The Position

The Assistant Store Manager helps maintain a clean, well-organized store with a customer-first focus. Under the direction and delegation of the Store Manager, this role assists with supervising store employees, managing and presenting merchandise, completing paperwork, and preparing deposits. The Assistant Store Manager also performs stocking and cashiering functions and other duties as necessary to maximize profitability and customer satisfaction while protecting company assets and reducing losses. The role includes frequent walking and standing, bending, stooping, and kneeling to operate the checkout station, stock merchandise, and unload trucks. It involves handling merchandise and equipment, regularly lifting up to 40 pounds and occasionally up to 55 pounds, and occasionally climbing a ladder up to six feet. The employee may drive their own vehicle to meetings, other stores, and banks. The environment is fast-paced with moderate noise, occasional outdoor weather exposure, hazardous cleaning solutions, slippery floors, and possible extreme cold in freezers.

Requirements

  • Proficient interpersonal, written, and oral communication skills.
  • Ability to solve problems and deal with a variety of situations.
  • Proficient organizational skills with attention to detail.
  • Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to perform mathematical calculations, including addition, subtraction, multiplication, division, and percentages.
  • Ability to perform cash register functions and generate reports.
  • Knowledge of cash, facility, and safety control policies and practices.
  • Knowledge of cash-handling procedures, including cashier accountability and deposit control.
  • Knowledge of and willingness to comply with company policies and procedures outlined in the Standard Operating Procedures manual, Employee Handbook, and company communications.
  • Valid driver's license.

Nice To Haves

  • High school diploma or equivalent strongly preferred.
  • One year of experience in a retail environment preferred.
  • Six months of supervisory experience preferred.

Responsibilities

  • Provide superior customer service leadership by greeting and assisting customers and operating the cash register and scanner to itemize purchases.
  • Open and close the store at least two days per week.
  • Assist the Store Manager with employee scheduling, training, safety meetings, and ensuring employees comply with company policies and procedures.
  • Manage merchandise according to company work processes, including receiving, unpacking, stocking, restocking, rotating merchandise, and building displays.
  • Help maintain accurate inventory levels by controlling damages and markdowns and managing scanning, paperwork, and facility controls.
  • Assist with implementing and maintaining planograms and ensure merchandise is presented according to established practices and Store Manager direction.
  • Support the store’s financial integrity through cashier accountability, key control, security practices, and cash control procedures; authorize and sign for refunds and overrides, count register tills, and deposit money in the bank.
  • Assist with managing the store in the Store Manager’s absence.
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