Assistant Store Manager - Clocktower, Florissant, MO

DTLR, Inc.•Florissant, MO

About The Position

The Assistant Store Manager assists the Store Manager with daily retail store operations to support maximum sales and profitability. This includes merchandising execution, expense and inventory management, training and development, human resources management, and providing outstanding customer service. The position is responsible for the quality and performance of store staff, compliance with company policies and operational standards, and supporting the store in meeting budget and shrink goals. The standard work week does not exceed 40 hours, and a flexible schedule is required, including days, nights, weekends, and holidays. The role may involve working in multiple stores within the assigned district.

Requirements

At least one year of retail management experience.
Solid knowledge of business and excellent command of English to communicate effectively with management, associates, and customers.
Strong interpersonal skills, including poise, tact, diplomacy, and discretion when handling sensitive or confidential situations.
Ability to think strategically and plan and organize effectively.
Professionalism in all situations.
Analytical ability to gather and summarize data for reports, solve administrative problems, and prioritize work.
Results-driven approach and critical and creative thinking skills.
Project management, time management, analytical, and organizational skills.
Ability to plan, organize, multitask, set priorities, respond to changing demands, and execute directives precisely and consistently.
Working knowledge of Microsoft Office products.
Willingness to work in multiple stores in the assigned district.
Ability to stand for extended periods and lift, carry, push, or pull up to 50 pounds.
Ability to work extended hours during critical project phases and in a fast-paced, dynamic environment with flexibility.
Reliable transportation.
Willingness to travel by car, plane, or train.

Responsibilities

Support the Store Manager in daily store operations and efforts to achieve sales, profitability, budget, and shrink goals.
Oversee the quality and performance of retail store staff and ensure compliance with company policies and procedures.
Model effective leadership and support store goals and training standards.
Assist with recruiting, selecting, training, and developing store personnel.
Assist with and provide feedback on annual performance evaluations for store employees.
Assist with expense management and develop strategies to support budget performance.
Monitor and identify issues involving store loss or inconsistencies.
Monitor and control operational compliance, safety, and business standards.
Support employee training in suggested selling and merchandising techniques.
Uphold customer service standards and provide customers with a friendly environment and outstanding service.
Assist with accurate and regular merchandise inventory counts.
Perform other duties as assigned.