Store Manager - Florissant, Mo Store #4936

Dollar General•Florissant, MO

2d•Onsite

About The Position

The Store Manager is responsible for managing all employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role oversees store operations, employee performance, inventory, merchandising, customer service, safety, cash controls, and compliance with company policies and procedures. The manager ensures the store is properly staffed and opened and closed each day, including opening at least twice per week and closing at least twice per week. The role also requires regular driving of the employee’s own vehicle to attend meetings, visit other Dollar General stores, and make deposits. The position involves frequent walking or standing, bending, stooping, and kneeling; handling merchandise and store equipment; lifting up to 40 pounds and occasionally up to 55 pounds; and occasional exposure to outdoor weather, hazardous cleaning solutions, and freezer cold. The work takes place in a fast-paced environment with moderate noise, and may involve climbing a step ladder up to six feet.

Requirements

Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
Ability to perform basic mathematical calculations, including percentages.
Knowledge of cash-handling procedures, cashier accountability, and deposit control.
Ability to perform cash-register functions and generate reports.
Knowledge of inventory-management and merchandising practices.
Effective oral and written communication skills.
Effective interpersonal skills.
Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
Knowledge of cash, facility, and safety control policies and practices, including deposits and store keys.
Good organization skills and attention to detail.
Ability to solve problems and deal with a variety of situations.
Valid driver’s license.
Ability to regularly drive a personal vehicle for meetings, store visits, and deposits.
Ability to meet the physical and environmental demands described in the posting, including lifting merchandise and equipment.

Nice To Haves

High school diploma or equivalent.
One year of management experience in a retail environment.

Responsibilities

Recruit, select, and retain qualified employees in accordance with labor laws and company policies, and ensure the store is properly staffed.
Train employees, conduct performance evaluations, identify performance gaps, and provide solutions or counseling up to and including termination.
Make recommendations regarding employee pay rates and advancement.
Regularly communicate performance, conduct, and safety expectations, and coordinate meetings and events related to safety, security, and policies.
Ensure the store is effectively opened and closed each day; personally open at least twice per week and close at least twice per week.
Evaluate operating statements to identify business trends, expense-control opportunities, potential shrink, and errors.
Order merchandise to meet or exceed in-stock targets; review ordering plans, seasonal direction, and inventory issues weekly; and follow up on BSR and cycle counts.
Facilitate efficient staging, stocking, and storage of merchandise according to company work processes.
Ensure merchandise is presented according to established practices, including proper use of fixtures, pricing, and signage.
Maintain accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
Protect the store’s financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
Provide leadership in delivering superior customer service.
Maintain a clean, well-organized store and a safe and secure working and shopping environment.
Ensure the store has the tools needed to perform required tasks.
Follow company policies and procedures and ensure employee compliance.
Complete paperwork and documentation according to guidelines and deadlines.