About The Position

The Assistant Store Manager assists with supervising day-to-day store activities and ensuring overall store performance. The role includes managing schedules, developing operational action plans, identifying training opportunities, and helping develop the team. The position averages 38 hours per week and starts at $24.50 per hour, increasing to $25.50 per hour in Year 2. Duties must be performed with or without reasonable accommodation.

Requirements

  • Must be at least 18 years old.
  • Ability to work independently and within a team environment.
  • Ability to provide and lead others in providing prompt, courteous customer service.
  • Ability to develop rapport, trust, and open communication to support direct reports' growth and performance.
  • Ability to interpret and apply company policies and procedures.
  • Ability to establish goals and guide employee performance to ensure quality and completion of assignments.
  • Ability to evaluate and drive personal and team performance.
  • Ability to understand and apply management principles related to budgeting, personnel costs, and expenses.
  • Ability to operate a cash register efficiently and accurately.
  • Ability to safely and properly operate an electric or manual hand jack, floor scrubber, and cardboard baler, and perform general cleaning duties to company standards.
  • Excellent verbal and written communication skills.
  • Ability to stay organized, multitask efficiently, follow instructions, and attend to detail.
  • Meet applicable state and local requirements for handling and selling alcoholic beverages.
  • At least 3 years of progressive experience in a retail environment.
  • A combination of education and experience providing equivalent knowledge is accepted.
  • Ability to stock merchandise from receiving to shelves and place products weighing up to 45 pounds on shelving at various heights.
  • Regularly sit, stand, bend, reach, push, pull, lift, carry, and walk about the store.

Nice To Haves

  • High school diploma or equivalent preferred.
  • Prior management experience preferred.

Responsibilities

  • Assist the direct leader with developing and implementing action plans to improve operating results.
  • Establish and communicate job responsibilities and performance expectations to direct reports.
  • Identify training and development opportunities for direct reports.
  • Understand and communicate company strategy and model the organization's core values to foster teamwork and membership.
  • Monitor the community's competitive environment and inform the direct leader of needed adjustments.
  • Provide product feedback and recommend items to add or discontinue.
  • Participate in interviewing store personnel.
  • Communicate weekly information, team milestones, developments, and concerns.
  • Ensure personnel follow inventory procedures, product handling guidelines, and cash control policies.
  • Resolve operational customer concerns appropriately when the direct leader is absent.
  • Identify and rectify hazards, ensure proper ergonomics, and keep store equipment in proper working order.
  • Maintain store cleanliness standards and proper signage.
  • Assist the direct leader with maintaining stock levels through product ordering.
  • Merchandise products neatly to maximize sales.
  • Ensure product quality and freshness and accurate product signage.
  • Assist the direct leader with store payroll and total loss budgets, inventory counts, and training new employees.
  • Supervise day-to-day team operations and escalate issues when necessary.
  • Ensure direct reports complete assigned work promptly and effectively to provide a high level of customer service.
  • Comply with company policies and procedures and protect the security and confidentiality of documents and data.
  • Perform other duties as assigned.
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