Assistant Store Manager

Tommy Bahama•Coral Gables, FL

About The Position

The Assistant Store Manager is part of the store leadership team and partners with the Store Manager to create an exceptional lifestyle experience for internal and external guests. The role leads by example through motivation, support, and communication, and helps create a positive store environment while exceeding guest expectations. The Assistant Store Manager builds sales and service relationships with guests, models effective sales and service behaviors, and works with the Store Manager to achieve the sales plan through planning, execution, business analysis, and streamlined store processes. The role also hires, coaches, and develops Retail Team Members, fostering learning and opportunities for sales and internal career growth.

Requirements

  • At least 3 years of retail experience.
  • At least 2 years of management team supervision experience.
  • Exposure to merchandising and retail visual concepts.
  • Experience coaching and developing a team.
  • Strong leadership and organizational skills.
  • Ability to collaborate and analyze reports, identify opportunities, and take initiative in making merchandising and presentation adjustments.
  • College degree in Business or a related field.
  • Ability to work varied hours and days, including nights, weekends, and holidays as needed.
  • Ability to lift and/or move up to approximately 50 pounds frequently.
  • Frequent bending, stooping, and kneeling.
  • Occasional ladder climbing.
  • Ability to stand routinely for the duration of a shift, up to 8 hours.

Responsibilities

  • Partner with the Store Manager to lead by example through motivation, support, and communication.
  • Help create an exceptional and rewarding experience for internal and external guests.
  • Build guest sales and service relationships across store operations and model key sales and service behaviors for team members.
  • Work with the Store Manager to achieve the sales plan through efficient planning, execution, business analysis, and streamlined store processes.
  • Hire, onboard, coach, and develop Retail Team Members, setting clear performance expectations and supporting sales and internal career growth.
  • Perform other duties as required to support the business.
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