Full-Time Assistant Store Manager

ALDI•Fargo, ND

21d

About The Position

The Assistant Store Manager supports the effective and efficient operation of an ALDI store and reports directly to the Store Manager. The role oversees store operations to drive sales growth, control expenses, and ensure customer satisfaction. It leads and develops store personnel, fosters a positive and collaborative environment, upholds ALDI’s values, and ensures compliance with company policies and procedures. The position contributes to store success through team management, operational excellence, and a customer-focused approach. This is a full-time position averaging 38 hours per week. Starting pay is $25.50 per hour, increasing to $26.50 per hour in Year 2. Occasional travel to divisional offices or training centers is required for meetings or training. Travel to nearby stores within 30 miles or a 45-minute drive, whichever is less, may be required for management coverage.

Requirements

Must be at least 18 years old.
Ability to develop rapport, trust, and open communication to improve team performance.
Ability to work independently and as part of a team to lead personnel and achieve planned results.
Ability to understand and apply management principles in the Standard Operating Procedures, Store Employee Handbook, and company policies.
Ability to perform leadership and administrative duties.
Ability to provide prompt and courteous customer service.
Ability to operate store equipment, including cash registers, floor scrubbers, cardboard balers, pallet jacks, handheld devices, and computers.
Ability to build and maintain positive relationships with internal and external parties.
Effective verbal and written communication skills.
Ability to organize, prioritize, and complete activities effectively.
Ability to establish and execute plans and goals.
Reliable and prompt attendance.
Ability to meet availability requirements.
Ability to perform the duties with or without reasonable accommodation.
Ability to push, pull, sit, stand, reach, grasp, twist, bend, and move between areas.
Ability to lift, carry, and place products weighing up to 45 pounds on shelves at varying heights, including overhead.
Ability to operate equipment such as a cash register, electric and manual hand jacks, floor scrubber, and cardboard baler.
Ability to stock products in varying temperatures, including freezer and cooler environments.
Ability to travel occasionally to divisional offices or training centers and to surrounding stores for management coverage as needed.

Nice To Haves

High school diploma or equivalent preferred.
Prior retail experience preferred.
Prior management experience preferred.

Responsibilities

Oversee resolution of employee and customer concerns, coordinating with the Store Manager as needed.
Communicate job responsibilities and performance expectations to store personnel and lead and develop them.
Assist the Store Manager with developing and implementing action plans to improve operating results and personnel development.
Lead store tours during interview events and provide hiring recommendations to the Store Manager.
Inform the Store Manager promptly and effectively about team developments and concerns.
Communicate and collaborate effectively with ALDI employees at all levels, customers, third-party vendors, and business partners.
Lead, develop, and supervise the team to support sales, team engagement, customer satisfaction, and consistent high performance.
Model the company’s core values and foster a positive, collaborative, team-oriented working environment.
Train and develop store personnel using company-provided training materials.
Ensure personnel follow customer service principles and demonstrate appropriate interactions with customers and coworkers.
Resolve employee and customer concerns or refer them to the Store Manager as appropriate.
Model, communicate, and supervise compliance with established policies and procedures.
Prepare, manage, and revise weekly schedules according to scheduling procedures when the Store Manager is absent.
Ensure employees follow expense guidelines, inventory and product-handling procedures, and cash-handling policies to minimize loss.
Ensure personnel maintain zone and merchandising standards.
Support the Store Manager in meeting store KPI budgets by implementing action plans.
Monitor the store’s competitive environment and inform the Store Manager of changes.
Oversee compliance with company policies and procedures and applicable federal, state, and local regulations.
Promote workplace safety by identifying and correcting hazards, encouraging proper ergonomics, and maintaining equipment in proper working order.
Support shift start-up, store team and management team meetings, financial reviews, store resets, and weekly operations agenda action items.
Stock shelves and displays neatly according to merchandising planograms.
Use the POS system to scan and process purchases accurately and report scanning concerns or errors to store management.
Fulfill curbside pickup orders by retrieving and verifying items and delivering orders promptly to customers’ vehicles.
Perform general cleaning tasks to company standards.
Perform other duties as assigned.