Assistant Store Manager - The Steps, Culver City, CA

Sephora•Culver City, CA
•$72,100 - $88,350•Onsite

About The Position

The Assistant Store Manager supports the Store Manager in running daily store operations, delivering exceptional client experiences, and driving sales and profitability. This role leads, coaches, and develops the team; recruits and onboards talent; provides performance feedback and mentorship; and builds a diverse, inclusive, accountable team. The Assistant Store Manager helps resolve client concerns, promotes loyalty and personalized service, maintains store presentation and compliance with company policies and brand standards, and optimizes inventory and staffing resources in a fast-paced retail environment. The position is on-site at 9300 Culver Blvd, Space H, Culver City, California. Availability is required for evenings, weekends, and holidays. Physical requirements include lifting and carrying up to 50 pounds, bending and stretching to stock shelves, standing and walking the sales floor for an entire shift, working in a fragrance-filled environment, and handling and applying products to clients, with or without accommodation. The annual base salary range is $72,100 to $88,350. Employees may also be eligible for bonuses. Sephora describes benefits that may be subject to eligibility requirements, including medical, dental, and vision coverage; disability and life insurance; a 401(k) with a 4% match; FSA and HSA programs; a student debt retirement plan; paid vacation and sick time and protected leave; training, tuition reimbursement, and leadership development; merchandise and service discounts and product offers; mental health and financial coaching resources; and volunteer and donation matching.

Requirements

  • Demonstrated success as a retail assistant manager in fast-paced, high-volume environments, driving results and team performance.
  • Strong leadership and business acumen, including the ability to recruit, inspire, and develop talent.
  • Strong communication and interpersonal skills, including the ability to build trust, provide constructive feedback, and facilitate open dialogue.
  • Commitment to coaching and developing teams through mentorship, real-time coaching, and actionable feedback.
  • Experience creating personalized client experiences that build loyalty while balancing operational priorities and business growth.
  • Ability to lift and carry up to 50 pounds; bend and stretch to stock shelves; stand and walk the sales floor for an entire shift; work in a fragrance-filled environment; and handle and apply products to clients, with or without accommodation.
  • Availability to work evenings, weekends, and holidays.
  • Ability to work on-site at 9300 Culver Blvd, Space H, Culver City, CA 90232.

Responsibilities

  • Collaborate with the Store Manager to support smooth daily operations, exceptional client experiences, sales, and profitability.
  • Coach, inspire, and empower the team to meet performance goals while fostering growth, development, and accountability.
  • Attract, hire, and onboard talent to build a diverse and inclusive team.
  • Promote ongoing learning through real-time coaching, actionable feedback, and support.
  • Conduct performance appraisals and provide feedback and mentorship to support team members’ development and engagement.
  • Deliver outstanding client service, resolve concerns, and drive engagement through loyalty programs and personalized experiences.
  • Maintain an immaculate, visually inspiring store and ensure compliance with policies, procedures, and brand guidelines.
  • Optimize inventory and staffing resources and adapt to changing priorities and business opportunities.

Benefits

  • Medical, dental, and vision coverage for employees and dependents
  • Company-paid disability and life insurance
  • 401(k) with 4% match
  • FSA and HSA programs
  • Student Debt Retirement plan with qualifying student loan payments eligible to earn the 401(k) match
  • Paid vacation time, paid sick time, and protected leave
  • Training and leadership development
  • Tuition reimbursement
  • 30% discount on merchandise and services
  • Opportunities for free products or gratis and flash sale discounts on LVMH brand products
  • Free mental health and financial coaching resources with 24/7 access
  • Volunteer and donation matching
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