Assistant Store Manager, Westfield Culver City - Culver City, CA

Michael Kors•Culver City, CA

1d•$32•Onsite

About The Position

The Assistant Store Manager supports the store’s customer experience and business results by leading team members, building lasting client relationships, and executing daily business and operational processes. The role involves delivering elevated customer service, coaching the team on trends, styling, and selling techniques, and driving omnichannel sales using available tools and technology. The position is based at Westfield Culver City in Culver City, California.

Requirements

At least 3 years of relevant retail management experience.
Proficiency in reading, speaking, and writing English.
Authorization to work for any employer in the United States; the company cannot sponsor or take over sponsorship of an employment visa at this time.
Ability to meet store scheduling and availability expectations, including a flexible schedule with weekends, holidays, and high-traffic and sales days.
Ability to stand and walk for extended periods, up to 8 hours per shift.
Ability to lift and carry up to 30 pounds.
Ability to reach overhead, bend, kneel, and stoop.
Ability to handle merchandise and operate point-of-sale equipment.
Ability to visually assess merchandise and customer needs.
Ability to communicate clearly with customers and team members in written and verbal formats.
Ability to work in busy environments, including under bright lights, with music, and during peak traffic hours.

Nice To Haves

Ability to mentor others and continue developing personal leadership qualities.
Energetic, motivated, and engaging approach, with a love for fashion and ability to act as a brand ambassador.
Knowledge of clienteling and ability to build lasting customer relationships.
Strong customer-service orientation and passion for selling, styling, and fashion.
Technological savvy and an entrepreneurial spirit.

Responsibilities

Drive results by delivering an elevated customer experience.
Lead and execute key opening and closing duties and operational tasks.
Foster customer relationships by developing and coaching the team on current trends, styling, and selling techniques.
Ensure high customer-service standards while demonstrating leadership and multitasking capabilities.
Build a client book by establishing relationships that drive additional traffic and client engagement.
Drive omnichannel sales using available tools and technology.