Assistant Store Manager - Minneapolis

Goodwill-Easter Seals Minnesota•Minneapolis, MN

5d•$55,158 - $77,431

About The Position

The Assistant Store Manager maximizes donations to help meet sales and revenue goals by providing leadership and guidance, fostering a store environment focused on customer service and employee satisfaction, and carrying out store operations within organizational guidelines. The role supervises and directs employees while supporting Goodwill-Easter Seals Minnesota’s mission and values. The Assistant Store Manager helps ensure efficient store operations, employee training and development, and effective management of personnel needs. The role supports financial and business controls through reporting and communication, promotes community involvement and education about Goodwill-Easter Seals, and contributes to a safe, welcoming environment for employees and customers. The position is based in Minneapolis. The stated annual pay range is $55,158–$77,431. The work schedule includes an every-other-weekend rotation, no overnight or late closing shifts, and limited holiday hours. Retail locations are closed on New Year’s Day, Easter Sunday, Independence Day, Thanksgiving Day, Christmas Eve, and Christmas Day.

Requirements

Three to five years of relevant experience.
Ability to communicate effectively with employees and customers.
Proficiency in Windows and Microsoft applications.
Ability to work independently and coordinate multiple projects simultaneously.
Excellent organizational and administrative skills, including the ability to prioritize.
Strong attention to detail.
Strong analytical, problem-solving, and strategic-thinking skills.
Strong people-management and coaching skills.
Ability to build a strong team.
Knowledge or expertise in working with people with disadvantages and/or disabilities, as well as barriers to employment.
Ability to recruit quality individuals.
Strong conflict-management skills.
Ability to handle sensitive and confidential information appropriately.
Ability and desire to provide excellent customer service.
Ability to interact with a diverse population in a human-services setting.

Nice To Haves

Bachelor’s or Associate degree preferred.

Responsibilities

Maximize donations to help meet sales and revenue goals.
Provide leadership and guidance to create a store environment focused on customer service and employee satisfaction.
Execute store operations within organizational guidelines.
Supervise and direct employees while supporting the organization’s mission and values.
Ensure the retail store operates efficiently and effectively.
Ensure employees are trained and developed, and manage store personnel needs.
Support financial and business controls through reporting and communication.
Promote continued community involvement and education about Goodwill-Easter Seals.
Help contribute to a safe, welcoming environment for employees and customers.