10798 Assistant Store Manager

CosmoProf • White Plains, NY

6d

About The Position

The Assistant Store Manager supports the Store Manager in leading store associates, delivering customer experiences, overseeing store operations, and maintaining brand standards. The role helps develop strategies and plans to achieve key performance indicators and financial targets through business analysis, action planning, effective communication, and accountability. When the Store Manager is absent, the Assistant Manager is responsible for all primary duties.

The position leads and supports daily selling activities, associate development, operational execution, and safety and loss-prevention practices. It promotes an inclusive environment, supports in-store and omnichannel customer service, and helps ensure the store meets company standards and business objectives.

Requirements

• High school diploma or equivalent.
• Must be at least 18 years of age.
• Ability to lead or support a team of associates to meet business objectives.
• Effective communication with the team and management.
• Scheduling availability to meet the needs of the business.

Nice To Haves

• At least 3 years of retail sales or customer service experience preferred.
• At least 1 year of prior management experience preferred.
• Cosmetology license desirable, but not required.

Responsibilities

• Supervise and support associates’ daily goals and activities to deliver strong customer experiences, maximize sales and KPIs, and build customer loyalty.
• Support in-store and omnichannel selling, maintain brand standards for merchandising, planograms, marketing, back rooms, and dress code, and resolve customer issues.
• Analyze store trends and anticipate customer demands.
• Train, develop, recruit, coach, and counsel associates; identify strengths and development opportunities and hold the team accountable to company policies and expectations.
• Maintain positive associate relations, share relevant company information, communicate with the Assistant Manager and District Manager, and build working relationships with Store Manager peers.
• Foster diversity, inclusion, and belonging.
• Train, manage, analyze, and improve company processes, including digital and omnichannel fulfillment such as SFS, SDD, and BOPIS.
• Manage inventory processes, payroll hours, and scheduling according to business needs.
• Ensure store opening and closing procedures are completed correctly and follow through on company directives, assignments, and projects.
• Maintain a safe store environment and enforce safety policies and procedures.
• Protect company assets by ensuring inventory and cash-control procedures are followed, including procedures relating to shrink, damages, and banking.
• Use available reporting, tools, and technology, and ensure compliance with HAZMAT training and execution.
• Perform the Store Manager’s primary duties when the Store Manager is not present.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED