Acima Assistant Store Manager

Acima • The Colony, TX

5d • $14 - $16 • Onsite

About The Position

The Assistant Store Manager reports to the Store Manager and assists with account management and sales while providing excellent customer service. The role works with Acima retail partners to process credit turn-down applications and web orders and convert customers into Acima Leasing customers. Responsibilities also include reviewing lease applications, explaining Acima’s leasing benefits, and driving conversions. The position is performed at a retail partner store location.

The position is paid hourly at $14.45–$16.49 per hour and may be eligible for performance-based bonuses or incentives, paid monthly. The role is full-time. Workdays and hours vary across the Monday-through-Sunday operating schedule and include evenings and weekends.

The role requires regular communication with coworkers and customers. It is highly active and involves standing, walking, bending, kneeling, stooping, crouching, crawling, and occasionally climbing throughout the day.

Requirements

• Must be at least 18 years of age.
• High school diploma or GED.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite and other relevant software applications.
• Organizational and time-management skills, including the ability to multitask.
• Ability to work a flexible schedule, including evenings, weekends, and holidays.
• Consistent in-person attendance.

Nice To Haves

• Familiarity with rental or leasing industry practices.

Responsibilities

• Drive customer growth through web, partner stores, and walk-ins.
• Listen to customers, identify their needs, and fulfill them in a timely manner.
• Educate customers on Lease-To-Own terms, payment terms, benefits, and the application process from start to finish.
• Convert in-store and web applications to close sales.
• Work cooperatively with Acima partner stores across operational activities.
• Report and communicate store and coworker activities and performance to the Store Manager.
• Build partnerships with retail store personnel to generate referrals and educate customers about the Lease-To-Own process.
• Promptly address and resolve customer issues and complaints to maintain customer satisfaction and friendly service.
• Cultivate a positive work environment to support coworker retention and minimize turnover and issues.

Benefits

• Medical, dental, vision, and life insurance.
• Supplemental life insurance and spouse/dependent life insurance.
• Short-term and long-term disability insurance.
• Flexible Spending Accounts and Health Savings Accounts.
• 401(k) Savings Plan with company match.
• Paid Time Off.
• Legal Insurance and Identity Theft Protection Plan.
• Hospital Indemnity, Critical Illness, and Accident Insurance.
• Limited Purpose Plan.
• Potential performance-based bonus or incentives.
• Career growth opportunities.
• Weekly pay.
• Discounts from Acima partners.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED