About The Position

Banter by Piercing Pagoda is seeking an Assistant Store Manager to support the Store Manager and help lead store operations. The role contributes to sales and profit projections by maintaining focus on individual and team performance standards, creating an atmosphere of total customer satisfaction, and developing team members’ skills and product knowledge through training and evaluation. The Assistant Store Manager also assists with recruiting and selecting team members, follows and enforces company policies and procedures, and performs other operational and strategic duties. The company provides training in sales techniques, product knowledge, and other skills, and values integrity, diversity, teamwork, advancement, and promotion from within. The role requires a commitment to excellence, an interest in career growth, and the ability to provide a superior customer experience.

Requirements

  • At least one year of retail experience; experience with a jeweler or specialty retailer is preferred.
  • Knowledge of operating POS terminals and scanners, and using basic computer software and hardware.
  • Ability to interpret instructions in written, oral, diagram, and schedule form.
  • Availability to work days, nights, and weekends.

Nice To Haves

  • Retail experience with a jeweler or specialty retailer.

Responsibilities

  • Assist the Store Manager in maintaining focus on individual and team members’ standards achievement to attain sales and profit projections.
  • Contribute to an atmosphere of total customer satisfaction.
  • Develop team members’ skills and product knowledge through training and evaluation.
  • Assist with recruiting and selecting team members.
  • Follow and enforce all Company policies and procedures.
  • Perform other operational and strategic duties.

Benefits

  • Medical, dental, vision, and prescription insurance for full-time team members.
  • 401(k).
  • Paid vacation and paid holidays for full-time team members.
  • Tuition reimbursement and DCA courses based on position.
  • Training programs, including the Associate Training System, Management Training System, District Manager in Training, and Career Development.
  • Merchandise discounts.
  • Incentive trips and contests.
  • Base pay of $16.50–$21.00 plus commission on sales.
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