Assistant Store Manager
About The Position
The Assistant Store Manager assists the Store Manager with operating a retail store that sells new and used merchandise. The role supports scheduling and supervising store personnel, enforcing agency policies and procedures, maintaining safety and security, assisting with sales, and overseeing inventory and donations. It also assists with administrative and clerical work, cash transactions, bank deposits, supply orders, store records, and analysis of sales receipts and operational efficiency. The Assistant Store Manager helps train employees, assists customers, handles complaints, and models a strong work ethic for people receiving training or job-placement assistance through Goodwill.
Requirements
- Sales and cashier experience.
- Sufficient knowledge of accounting and bookkeeping procedures to handle daily store operations, paperwork, and accountability.
- Initiative and willingness to work.
- Good verbal and written communication skills.
- Some retail sales management experience.
- Several years of customer service experience.
- Ability to assist, instruct, and advise store personnel professionally.
- Availability to work days, evenings, and weekends as scheduled.
- Ability to lift 50 pounds.
- Ability to stand for long periods, averaging 8 hours per shift.
- Ability to perform repetitive bending and stooping.
Nice To Haves
- College education; experience may be substituted for education.
Responsibilities
- Assist the Store Manager with store operations and employee scheduling.
- Supervise store personnel and ensure compliance with agency policies and procedures.
- Assist with instructing and enforcing store safety and security procedures.
- Assist employees with sales and engage in personal sales.
- Receive and check incoming inventory, returns, stock transfers, and donations.
- Place stock in the proper store area and on selling fixtures.
- Ensure sales employees use correct sales procedures and methods.
- Assist with daily administrative and clerical functions, cash transactions, bank deposits, and supply orders.
- Assist with maintaining store records and reviewing and analyzing sales receipts and operational efficiency.
- Assist with training store personnel according to established guidelines, policies, and procedures.
- Assist customers and handle customer complaints.
- Model and teach a strong work ethic to people receiving training or job-placement assistance.
- Inform the Store Manager of significant events and respond to management requests and deadlines.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
