Assistant Store Manager

The Salvation Army USA Central Territory • Independence, MO

8h • Onsite

About The Position

The Assistant Store Manager supports the Store Manager with day-to-day store operations, including staff supervision, production, sales, store maintenance, customer development, banking, and record keeping. This full-time role contributes to a mission-driven organization and supports programs in the community. Paid training on register and store procedures is provided, along with ongoing coaching and support from store leadership.

Requirements

• High school diploma or equivalent.
• Two years of retail experience; thrift experience is a plus.
• Valid driver's license.
• Strong English communication skills.
• Basic computer proficiency, including POS systems.
• Ability to pass a pre-employment background check.
• Flexibility to work early shifts, late shifts, and most weekends.
• Available for occasional travel to various locations for work or training.
• Regular standing, walking, and manual dexterity.
• Ability to lift or move up to 50 pounds regularly and occasionally lift up to 100 pounds.
• Ability to climb, balance, stoop, kneel, or crouch as needed.
• Clear close and distance vision with ability to adjust focus.

Nice To Haves

• Thrift experience.

Responsibilities

• Support staff training and supervision as assigned.
• Implement strategies to meet production and sales goals.
• Assist the Store Manager with store maintenance and appearance, ensuring safety, security, cleanliness, and utility.
• Ensure compliance with OSHA and Salvation Army safety and security policies.
• Work with the Store Manager to keep income and expenses within budgeted parameters.
• Protect resources through product-control procedures to prevent shrinkage.
• Implement customer development and retention plans.
• Create an enjoyable shopping experience.
• Work proactively to improve The Salvation Army's image among staff and the community.
• Support The Salvation Army's mission statement.
• Support banking and record-keeping procedures.
• Document and provide information for personnel reviews and corrective actions.
• Communicate with the Store Manager regarding all aspects of store operations.
• Handle other duties as assigned.

Benefits

• Medical, dental, vision, and hearing insurance.
• Prescription drug coverage.
• Flexible spending accounts (FSA).
• Employer-paid life insurance and long-term disability.
• Employee assistance program (EAP).
• Voluntary life and supplemental insurance options.
• Pet insurance.
• Auto and home insurance discounts.
• Wellness and mental health resources.
• Employee discount.
• Paid training on register and store procedures.
• Ongoing coaching and support from store leadership.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED