Assistant Store Manager

Shamrock Foods Company•White City, UT

21d

About The Position

The Assistant Manager I assists the Store Manager with daily store operations and serves as Store Manager when the Store Manager is absent. The role is responsible for achieving profit goals and training, directing, and monitoring associates. It supports sales growth, operational and financial improvements, customer service, inventory management, expense and payroll control, associate development, and compliance with company policies and food safety regulations. The position also handles opening and closing the store, escalated customer complaints, and bad check reporting.

Requirements

At least 2 years of merchandising or retail grocery experience, or at least 1 year managing store inventory.
At least 1 year supervising direct reports.
Able to stock merchandise weighing up to 45 pounds on shelving at various heights.
Strong interpersonal, communication, and follow-through skills.
Strong problem-solving, decision-making, and financial analysis skills.
Proficient in Microsoft Office, including Word, Excel, and Outlook.
Open to promotional relocation in the Southwestern United States.
Flexible and willing to work department demands, which may include evenings, weekends, and holidays.

Nice To Haves

A degree is preferred.

Responsibilities

Drive sales and gross profit goals for the assigned store.
Support continuous operational and financial improvements within the store.
Ensure customers have a positive shopping experience.
Partner with Merchandising, Operations, Customer Service, and Human Resources in decision-making across these functional areas.
Make sales calls to potential new customers and support the growth of existing customer business.
Assist in developing creative plans to increase store sales and implement planned sales promotions.
Maintain sales records and manage inventory.
Assist in apportioning work among associates.
Support store expense control and payroll management to optimize the business.
Train Assistant Manager II on management tasks.
Provide supervision, training, and development opportunities for associates in the assigned area.
Interview, select, and train associates.
Direct, manage, review, and discipline associates in the assigned area.
Provide input and recommendations to Store Managers regarding hiring and termination decisions.
Prepare work schedules for all store associates.
Help ensure the safety and security of employees and property.
Ensure compliance with company policies and procedures and applicable food safety rules and regulations.
Manage the bad check process and report to the accounting team.
Act as Store Manager in the Store Manager’s absence.
Open and close the store.
Resolve escalated customer complaints.
Celebrate and recognize successful moments every day.
Perform other duties as assigned.