Assistant Store Manager

Genuine Parts Company • Marengo, OH

21h

About The Position

The Assistant Store Manager uses automotive, customer service, operational, and leadership expertise to help operate a NAPA retail store and support its goal of being the dominant parts supplier in the market. The role is a primary support to the Store Manager across store functions while retaining active, customer-facing sales responsibilities. It provides critical oversight of store operations, ensuring functions such as counter sales, inventory and receiving, delivery coordination, and housekeeping are completed by coaching team members, monitoring progress, and stepping in as needed to maintain standards, coverage, and store continuity.

This role is designed as a developmental pathway to becoming a Store Manager. It may require overtime based on business needs and keyholder responsibilities, including opening and closing the store.

Requirements

• High school diploma or equivalent.
• Leadership experience.
• Passion for customer care and building long-term relationships; customer-centric approach toward external and internal customers.
• Ability to thrive in a very fast-paced and complex environment.
• Knowledge of cataloging and/or inventory management systems.
• Ability to lift 60 pounds in some situations.
• Automotive aftermarket service industry or hobby/DIY experience, or willingness to learn about automotive products.
• Automotive industry, heavy equipment, farm industry, diesel, marine, or dealership background or passion.
• Experience in a parts store, auction, retail store, auto body/collision, or management in a fast-food, restaurant, or convenience-store setting.

Nice To Haves

• Technical or trade school courses or degree completion.
• ASE Certifications.

Responsibilities

• Partner daily with the Store Manager on operations, sales execution, inventory health, labor and scheduling alignment, and team performance; may influence or be responsible for direct reports and labor-planning financial impact.
• Actively sell and build customer relationships across retail and wholesale channels, including in-store, phone, and external dealer or wholesale calls as needed.
• Model expected behaviors, processes, and customer service standards.
• Execute or oversee opening and closing routines, including security, cash reconciliation, end-of-day reporting, and facility readiness.
• Handle or support administrative tasks such as scheduling input, compliance documentation, performance tracking and reporting, and basic P&L awareness items.
• Monitor and act on store metrics, including sales, inventory accuracy and turnover, customer satisfaction, cleanliness and organization, labor efficiency, and loss prevention; identify trends and problem-solve solutions.
• Provide leadership oversight, training, and performance management for store functions such as counter sales, order pulling, receiving, stocking, and delivery coordination; set expectations, coach the team, monitor outcomes, and assist as needed.
• Support talent development through coaching and mentoring successors for advancement.
• Drive adherence to safety, asset protection, operational processes, and continuous improvement initiatives.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED