Assistant Store Manager

Sprouts Farmers Market•Philadelphia, PA

About The Position

The Assistant Store Manager helps shape the store’s culture by modeling Sprouts’ leadership behaviors and values, developing the store leadership team, and motivating team members to deliver an exceptional customer experience. The role leads approximately ten people, including all Department Managers and Receivers, and supports performance, coaching, communication, staffing, and leadership development. It promotes continuous improvement, customer satisfaction, and strong execution of store standards. The position has P&L responsibility for managing inventory, labor, and expenses against sales targets. It oversees safety, food safety, regulatory compliance, loss prevention, sales growth, store conditions, product availability, inventory and receiving processes, pricing, merchandising, displays, and backroom organization. The Assistant Store Manager uses independent judgment in supervising assigned employees and makes recommendations on personnel decisions that are regularly relied upon by store leadership. The listed schedule is Monday 12:30 p.m.–10:30 p.m., Tuesday off, Wednesday 9:00 a.m.–7:00 p.m., Thursday 7:00 a.m.–5:00 p.m., Friday 12:30 p.m.–10:30 p.m., Saturday off, and Sunday 7:00 a.m.–5:00 p.m. Coverage is anticipated indefinitely. Team members already in the role who want these hours must sign a sign-up sheet; other interested team members must apply through the internal application process.

Requirements

  • Be at least 21 years of age.
  • High school diploma or equivalent.
  • One to three years of retail experience, or an acceptable combination of education and experience.
  • Demonstrated success leading perishable and non-perishable department operations, including P&L, safety, sanitation, staffing, disciplinary actions, training, leadership development, performance appraisals, deadlines, inventory and shrink, sales promotions, and merchandising.
  • Professional written and verbal communication skills, attention to detail, analytical ability, and solution-focused decisiveness.
  • Proficiency in Microsoft Office, bookkeeping/accounting, time and attendance, and human resources software.
  • Flexibility to work a schedule that changes based on business needs, including nights, weekends, and holidays.
  • Have and maintain Food Safety certification.
  • Ability to lift 60 pounds between 15 and 70 inches above the ground; heavier lifting is occasionally required.
  • Ability to push and pull merchandise racks and U-boats, commonly requiring 80 to 100 pounds of force.
  • Ability to stand continuously on hard surfaces, walk up to two miles, reach vertically to upper levels, and transfer items horizontally.
  • Wear task-appropriate PPE, including non-slip closed-toe shoes, long pants, and latex and/or cut-resistant gloves.

Nice To Haves

  • A degree in business management, marketing, retailing, communications, advertising, or a related field.

Responsibilities

  • Model leadership behaviors aligned with Sprouts’ values and positively shape store culture.
  • Develop and motivate store leaders and team members to deliver an exceptional customer experience.
  • Lead approximately ten people, including all Department Managers and Receivers, with courtesy, respect, integrity, and care.
  • Celebrate successes and identify and address opportunities for continuous improvement.
  • Teach team members to exceed customer expectations and provide advanced product knowledge.
  • Communicate expectations, policy changes, new initiatives, and product knowledge; give and receive constructive feedback.
  • Address emergencies, crises, equipment failures, and other issues with urgency.
  • Manage inventory, labor, and expenses to meet P&L targets as a rate to sales.
  • Maintain compliance with safety and food-safety requirements, including Ecolab and PCR audit standards.
  • Identify safety, security, and loss-prevention concerns and work with the BPS team to resolve them.
  • Ensure compliance with federal, state, and company requirements related to labor, health, safety, and sanitation.
  • Drive sales growth and store-experience execution through Educate and Enrich standards, store conditions, advertising directives, top-item knowledge, and department schematics.
  • Maintain top-item in-stock conditions through fresh-item management, perpetual inventory, and computer-assisted ordering.
  • Oversee inventory processes, including ordering, receiving, unloading, breaking down, stocking, facing, and rotating merchandise, with attention to code dates and sanitation.
  • Oversee distribution-center and vendor invoices and report discrepancies to suppliers as needed.
  • Lead Receivers and maintain backroom organization, cleanliness, and safety.
  • Help build and maintain sales-floor displays in accordance with company programs and standards.
  • Verify products are fresh, labeled, and accurately priced; oversee price changes and stay current on sale prices.
  • Supervise Department Managers and assigned team members by directing work, evaluating performance, coaching, assigning responsibilities, identifying development opportunities, and making recommendations on hiring, promotion, discipline, and termination.

Benefits

  • Competitive pay
  • Sick time plan
  • Vacation accrual plan
  • Opportunities for career growth
  • 15% discount for the employee and one other household family member on purchases at Sprouts
  • Flexible schedules
  • Employee Assistance Program (EAP)
  • 401(k) retirement savings plan with company match
  • Company-paid life insurance
  • Contests and appreciation events
  • Performance-based bonus, subject to eligibility requirements
  • Medical, dental, and vision coverage, subject to eligibility requirements
  • Health Savings Account with company match, subject to eligibility requirements
  • Pre-tax Flexible Spending Accounts for healthcare and dependent care, subject to eligibility requirements
  • Company-paid short-term disability coverage, subject to eligibility requirements
  • Paid parental leave for mothers and fathers, subject to eligibility requirements
  • Paid holidays, subject to eligibility requirements
  • DailyPay access to earned wages before payday at no extra cost for eligible employees
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