Assistant Store Manager

Andy's Frozen Custard•Dallas, TX
•$19 - $22

About The Position

Assistant Managers oversee all aspects of store operations and ensure the facility is clean and well-maintained. They lead by example to provide high-quality custard and exceptional customer service, achieve high customer satisfaction, and maintain Andy’s fun, family-like, professional culture. This is a hands-on position involving work up front with guests and staff across shifts, rather than an office-based role. Assistant Managers coach and develop team members and uphold high operating standards in a fast-paced environment. The company describes a clean, family-friendly workplace and offers opportunities to grow as additional stores open. The position requires full-time availability, including late nights, weekends, and some holidays. The stated schedule is typically 40–45 hours per week, with flexible scheduling; stores are closed on Thanksgiving, Christmas Eve, Christmas, and New Year’s Eve, and close early on Thanksgiving Eve.

Requirements

  • 1–2 years of proven management experience in food service or a leadership role in a related industry.
  • Must be able to physically work all shifts up front with guests and staff.
  • Friendly, enthusiastic, and energetic demeanor.
  • Ability to lead by example and uphold high operating standards in a fast-paced environment.
  • Ability to help team members grow through constant coaching and feedback.
  • Reliable transportation to and from work.
  • Ability to work full-time with open availability, including late nights, weekends, and some holidays.
  • High school diploma or equivalent.
  • Solid employment track record with positive references.
  • Constant standing and walking.
  • Ability to occasionally push, pull, lift, or carry up to 55 pounds independently and safely.
  • Ability to occasionally ascend or descend ladders, stairs, ramps, and similar surfaces.
  • Frequent, continual, intermittent flexing or rotation of the wrist and spine.
  • Constant reaching, turning, and precision work around the fountain area.
  • Constant talking and exchanging ideas through spoken communication.
  • Constant clarity of vision at near and/or far distances.
  • Ability to work outside in various weather conditions.

Responsibilities

  • Oversee all aspects of store operations and ensure the facility is clean and well-maintained.
  • Lead by example to provide high-quality custard and exceptional customer service.
  • Work hands-on up front with guests and staff across shifts.
  • Maintain high standards of operation in a fast-paced environment.
  • Coach team members and help them grow through ongoing feedback.
  • Help maintain a fun, family-like, professional culture.

Benefits

  • Competitive pay and salary with quarterly bonus opportunities.
  • Paid vacation that increases with length of employment.
  • Health, dental, and vision insurance.
  • 401(k) options.
  • Flexible scheduling.
  • Closed on Thanksgiving, Christmas Eve, Christmas, and New Year’s Eve; closes early on Thanksgiving Eve.
  • Opportunities to grow with the company as more stores open.
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