Assistant Store Manager

Staples Inc. • New Philadelphia, OH

6h

About The Position

Assistant Store Managers drive sales, services, and customer engagement while ensuring the store is ready for business. They lead their team in building customer relationships and loyalty, providing solutions that meet customer needs, and growing the business. They foster a positive, inclusive, and collaborative team environment and help customers achieve their goals. This role provides leadership in community engagement, customer service, sales, and team development, and shares responsibility for total store operations and cost control while acting as Floor Leader.

Requirements

• At least 2 years of experience managing a sales team in retail or services.
• Experience managing and coaching a team in a customer-centric, solutions-based environment.
• Ability to engage with customers and understand their needs.
• Strong communication, organization, planning, and adaptability to changing business priorities.
• Ability to review results against business goals and strategies and deliver plans for growth and improvement.
• Ability to manage conflict reasonably, nonconfrontationally, and cooperatively.
• Ability to act honestly and with integrity regarding customer and business information.
• Ability to work cooperatively in a fast-paced and sometimes stressful environment.
• Ability to lift or move materials weighing 10–50 pounds, climb ladders, and stand and walk continuously.

Nice To Haves

• Experience using financial metrics to track sales progress and drive profitable sales and margins.
• Ability to network and engage with the community.

Responsibilities

• Ensure the store culture reflects Staples values and its commitment to the community.
• Develop a high-performing team focused on an exceptional store experience, consultative selling, conversions, and total solutions for customers.
• Develop team capabilities and results through coaching, training, and role-playing.
• Achieve sales and services goals, profit margin targets, and store operations execution.
• Establish a business cadence for sales readiness.
• Provide daily direction on merchandising opportunities within the store.
• Assist with delegating operational tasks in partnership with the General Manager.
• Share responsibility for total store operations and cost control, and act as Floor Leader.
• Champion company initiatives and adapt to changing priorities and responsibilities.

Benefits

• Generous paid time off
• Career development program
• Weekly pay
• Bonus plan eligibility
• 401(k) with company match
• Medical, dental, and vision insurance
• Associate discounts on in-store and online merchandise, services, and warranty plans
• Discounts at hundreds of retailers, restaurants, and more

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed