Part Time Assistant Manager - The Collection Riverpark

PACSUN•Oxnard, CA

10d•Onsite

About The Position

The Assistant Store Manager assists the Store Manager in leading a customer-focused, sales-driven, profitable, and productive store. The role promotes a customer-focused selling culture, helps ensure store KPI execution, and holds employees accountable for following company policies and procedures. The Assistant Store Manager supports customer experience, team coaching and engagement, store operations, visual standards, merchandise flow, and a safe, organized store environment. The position is part time, with an expected range of 20–40 hours per week and schedule flexibility, including weekends, nights, and peak holiday periods.

Requirements

Passion for product, brands, fashion, and trends.
Effective written, verbal, and presentation skills.
Strong communication skills.
Excellent time management skills.
Proficiency in math and strong computer skills.
Ability to work 20–40 hours per week with schedule flexibility, including weekends, nights, and peak holiday periods.
Ability to frequently lift or move up to 20 pounds and occasionally lift or move up to 35 pounds.
Ability to frequently sit or stand for long periods and climb ladders as needed.
Ability to talk or hear regularly; frequently sit, stand, walk, use hands to handle objects, reach, twist, or squat; and maneuver around sales floor, stockroom, and office areas.
Ability to work in an open environment with fluctuating temperatures and standard lighting.

Nice To Haves

High school diploma or equivalent preferred.

Responsibilities

Maintain a customer-focused mindset and ensure team members deliver an engaging, positive, and authentic customer experience.
Handle customer situations in accordance with policies and procedures, attempt to resolve issues, and escalate when appropriate.
Maintain a clean, organized, and safe store and stockroom environment.
Share customer feedback with the leadership team to improve the customer experience.
Serve as floor supervisor as needed, including covering breaks and other non-peak periods.
Hold self and others accountable for completing operational tasks.
Coach and provide feedback on Sales Associate performance.
Support associate engagement by recognizing and rewarding strong performance.
Direct associates so they understand company directives and standards.
Prioritize and delegate tasks to meet operational needs.
Support and execute visual directives and maintain company visual standards.
Improve efficiency in store operational processes.
Maintain merchandise flow, filling, and presentation standards in the store and stockroom.
Ensure associates follow company policies, procedures, and Safety Program practices.
Represent the PacSun brand through passion for its products, brands, fashion, and trends.
Inspire and motivate others by consistently demonstrating core value behaviors.
Show initiative and willingness to learn about products, brands, fashion, and trends.
Operate with integrity and confidentiality and set an example for leaders and associates.
Build cross-functional partnerships that promote business results, transparency, collaboration, and accountability.
Represent Pacsun in the industry and marketplace.
Recruit, identify, develop, and retain talent.
Lead company culture, norms, and conduct while remaining approachable and encouraging associate feedback.