Assistant Store Manager - Town & Country, Columbus, OH

DTLR, Inc. • Columbus, OH

2d • $15 - $17 • Onsite

About The Position

The Assistant Store Manager assists the Store Manager in overseeing daily retail store operations and supporting maximum sales and profitability. The role focuses on merchandising execution, expense and inventory management, team training and development, human resources activities, operational compliance, and outstanding customer service. The Assistant Store Manager may be expected to work in multiple stores within the assigned district. The standard work week does not exceed 40 hours, with a flexible schedule that may include days, nights, weekends, and holidays.

Requirements

• At least one year of retail management experience.
• Solid business knowledge and excellent command of English for effective communication with management, associates, and customers.
• Strong interpersonal skills, including poise, tact, and diplomacy in sensitive or confidential situations.
• Ability to think strategically and plan and organize effectively.
• Professionalism in all situations.
• Analytical ability to gather and summarize data, solve administrative problems, and prioritize work.
• Critical and creative thinking, project management, time management, analytical, and organizational skills.
• Ability to exercise discretion, maintain confidentiality, and use independent judgment, compassion, and diplomacy.
• Ability to plan, organize, multitask, set priorities, and respond proactively to changing demands from multiple sources.
• Ability to execute directives precisely and consistently.
• Working knowledge of Microsoft Office products.
• Willingness to work in multiple stores in the assigned district.
• Ability to stand for extended periods and lift, carry, push, or pull up to 50 pounds.
• Ability to work extended hours during critical project phases and in a fast-paced, dynamic environment.
• Reliable transportation.
• Willingness to travel by car, plane, or train.

Responsibilities

• Oversee the quality and performance of retail store staff.
• Ensure compliance with company policies and procedures.
• Model effective leadership to build commitment to store goals and training standards.
• Assist with recruiting, selecting, training, and developing store personnel.
• Assist the Store Manager and provide feedback on annual performance evaluations for store employees.
• Assist with expense management and develop strategies to help stores perform within budget.
• Help monitor and identify loss or inventory inconsistencies so the store meets shrink goals at or below the company plan.
• Monitor and control operational compliance, safety, and business standards.
• Support employee training in suggested selling and merchandising techniques.
• Uphold company customer service standards and provide customers with a friendly environment and outstanding service.
• Assist with accurate and regular merchandise inventory counts.
• Perform other duties as assigned.

Benefits

• Bonus opportunity when applicable guidelines or criteria are met.
• Company 401(k) plan for all roles.
• Medical, dental, and vision benefits for full-time roles.
• Company-paid time off for full-time roles.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed