Sales Associate (Full-Time) - Town & Country, Columbus, OH

DTLR, Inc.•Columbus, OH
•$13 - $14

About The Position

The Full-Time Sales Associate assists the store management team with daily store operations, including customer service, sales, merchandising, and other duties assigned by management. Work is expected to be professional, courteous, reliable, and results-oriented. The position has a standard work week of 35 to 40 hours and is based at the Town & Country store in Columbus, Ohio. The listed pay range is $13.25 to $14.25 per hour.

Requirements

  • Excellent command of English to communicate effectively with management, customers, and other employees.
  • Demonstrated leadership and ability to work with minimal supervision and take charge of the store when necessary.
  • Open availability and flexibility to meet customer demand and business needs.
  • Basic fashion and style trend knowledge and an interest in working with customers in a retail setting.
  • A track record of building and working as part of a team, handling responsibility, and understanding the needs of the street lifestyle customer.
  • Willingness to work in multiple stores in the assigned district.
  • Ability to stand for extended periods and lift, carry, push, or pull up to 50 pounds.
  • Ability to work extended hours during critical project phases and in a fast-paced, dynamic environment.
  • Reliable transportation.

Nice To Haves

  • Previous retail or customer service experience is preferred but not required.
  • High school diploma or equivalent is preferred.

Responsibilities

  • Build customer relationships and provide professional, courteous, attentive, honest, and responsive customer service.
  • Identify customer needs and provide knowledgeable assistance in selecting appropriate products.
  • Use basic fashion and trend knowledge to sell merchandise that meets customer needs while maintaining company standards.
  • Assist with shipments, merchandising, restocking, and pricing.
  • Maintain a positive and enthusiastic attitude toward the job and company.
  • Comply with and enforce company policies.
  • Participate in service training and product programs.
  • Assist the Store Manager in monitoring issues related to loss or store inconsistencies and support shrink goals at or below company plan.
  • Monitor and control operational compliance, safety, and business standards.
  • Support employee training in suggested selling and merchandising techniques.
  • Help minimize inventory shrinkage by protecting the store against shoplifting and internal theft and following loss-prevention and security procedures.
  • Follow point-of-sale procedures, balance money received during assignments, and work with store management to investigate discrepancies.
  • Keep management informed of important developments, potential problems, and other information needed for effective management.
  • Help maintain a neat and orderly sales environment.
  • Perform other duties as assigned.

Benefits

  • Eligible for the company 401(k) plan.
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