Assistant Store Manager - Maui (Lahaina, HI)
About The Position
The Assistant Store Manager supports the Store Manager in leading store operations, developing the team, and elevating the client experience. The role collaborates on daily operations while driving sales and profitability in a fast-paced retail environment. It leads, coaches, recruits, and develops a diverse team; promotes continuous learning and accountability; and delivers personalized client service and loyalty engagement. The Assistant Store Manager also maintains store presentation and compliance, and optimizes inventory and staffing resources to respond to changing business needs. This is an on-site role at Sephora’s Maui store in Lahaina, Hawaii. Availability is required for evenings, weekends, and holidays. The position is salaried and full-time. The annual base salary range is $66,200–$81,050, and employees may also be eligible for bonuses.
Requirements
- Demonstrated success as a retail assistant manager in fast-paced, high-volume environments, driving results and improving team performance through hands-on leadership.
- Strong leadership and business acumen, including the ability to recruit, inspire, and develop talent.
- Outstanding communication and interpersonal skills, including the ability to build trust, provide constructive feedback, and facilitate open dialogue.
- Commitment to coaching and development through tailored mentorship, real-time coaching, and actionable feedback.
- Experience creating memorable, personalized client experiences that build loyalty while balancing operational priorities and business growth.
- Availability to work evenings, weekends, and holidays.
- Ability to lift and carry up to 50 pounds, bend and stretch to stock shelves, stand and walk the sales floor for an entire shift, and work in a fragrance-filled environment.
- Ability to handle and apply products to clients, with or without accommodation.
Responsibilities
- Collaborate with the Store Manager to support smooth daily operations and deliver exceptional client experiences while driving sales and profitability.
- Coach, inspire, and empower team members to exceed expectations and performance goals, supporting their growth, development, and accountability.
- Attract, hire, and onboard talent, building a diverse and inclusive team.
- Promote continuous learning through real-time coaching, actionable feedback, and ongoing support.
- Conduct performance appraisals and provide mentorship and feedback to support team members’ careers and engagement.
- Deliver outstanding client service, resolve concerns, and drive engagement through loyalty programs and personalized experiences.
- Maintain an immaculate, visually inspiring store and ensure compliance with policies, procedures, and brand guidelines.
- Optimize inventory and staffing resources and adapt to shifting priorities and business opportunities.
Benefits
- Medical, dental, and vision coverage
- Employer-paid disability and life insurance
- 401(k) with a 4% employer match
- Flexible spending account (FSA) and health savings account (HSA) programs
- Student Debt Retirement plan, allowing qualifying student loan payments to earn the Sephora 401(k) match
- Vacation paid time off, sick paid time off, and protected leave
- Training, tuition reimbursement, and leadership development
- 30% discount on merchandise and services
- Free products or “gratis” and flash-sale discounts on LVMH brand products
- Free mental health and financial coaching resources with 24/7 access
- Volunteer and donation matching
- Potential eligibility for bonuses
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
