Assistant Store Manager - Maui (Lahaina, HI)
About The Position
The Assistant Store Manager supports the Store Manager in running daily store operations, leading and developing the team, and delivering exceptional client experiences. The role drives sales and profitability while maintaining a welcoming, inclusive, and high-performing store environment. It is an on-site position at 2435 Ka'anapali Pkwy, Lahaina, HI 96761, and requires availability for evenings, weekends, and holidays. The Assistant Store Manager recruits and onboards talent, coaches and mentors associates, provides actionable feedback and performance appraisals, resolves client concerns, and promotes loyalty and personalized service. The role also maintains store presentation and compliance with company standards, and optimizes inventory and staffing resources to respond to changing business priorities. The position is full-time and regular. The annual base salary range is $66,200 to $81,050, with possible eligibility for bonuses. Actual salary depends on factors including qualifications, relevant experience, skills, education, certifications, and geographic location.
Requirements
- Demonstrated success as a retail assistant manager in fast-paced, high-volume environments, driving results and team performance through hands-on leadership.
- Strong ability to recruit, inspire, and develop talent and foster an energetic, collaborative atmosphere.
- Outstanding communication and interpersonal skills, including the ability to build trust, provide constructive feedback, and facilitate open dialogue.
- Commitment to coaching, tailored mentorship, actionable feedback, learning, and accountability.
- Experience creating personalized client experiences that build loyalty while balancing operational priorities and business growth.
- Ability to lift and carry up to 50 pounds, bend and stretch to stock shelves, stand and walk on the sales floor for an entire shift, and work in a fragrance-filled environment.
- Ability to handle and apply products to clients, with or without accommodation.
- Availability to work evenings, weekends, and holidays.
Responsibilities
- Collaborate with the Store Manager to support smooth daily operations, exceptional client experiences, sales, and profitability.
- Lead, coach, inspire, and empower the team to meet performance goals and foster development and accountability.
- Attract, hire, and onboard talent to build a diverse and inclusive team.
- Provide real-time coaching, actionable feedback, mentorship, and ongoing support to associates.
- Conduct performance appraisals and support team members’ career development and engagement.
- Deliver outstanding client service, resolve concerns, and encourage engagement through loyalty programs and personalized experiences.
- Maintain a visually inspiring and immaculate store environment and ensure compliance with policies, procedures, and brand guidelines.
- Optimize inventory and staffing resources and adapt to changing priorities and opportunities.
Benefits
- Medical, dental, and vision coverage
- Disability and life insurance
- 401(k) with a 4% match
- Flexible spending account (FSA) and health savings account (HSA) programs
- Student Debt Retirement plan, allowing eligible student loan payments to earn the 401(k) match
- Paid vacation time off, paid sick time off, and protected leave
- Training, tuition reimbursement, and leadership development
- 30% discount on merchandise and services
- Opportunities for free products or gratis and flash sale discounts on LVMH brand products
- Free mental health and financial coaching resources with 24/7 access
- Volunteer and donation matching
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
