Assistant Store Manager
About The Position
Support the Store Manager in daily retail operations, driving sales, delivering exceptional customer service, and improving operational efficiency to achieve store performance goals. Partner with the Store Manager to oversee store operations, assist with merchandising and product launches, and help meet and exceed sales objectives while ensuring customers have an extraordinary experience with AT&T products and services. Conduct outreach and promotional activities, including off-site events as needed. Coach and develop retail sales consultants to help them meet sales and service goals. AT&T provides paid training to support leadership success.
Requirements
- Excellent communication and leadership skills.
- Three or more years of sales and/or customer experience in telecommunications or a related industry.
- Prior management experience.
- Well-developed planning, analytical, and problem-solving skills.
- Familiarity with wireless terminology, industry trends, and AT&T mobility systems.
- Ability to collaborate with key stakeholders on initiatives beyond store walls.
- Strategic perspective and the ability to champion change.
- Ability to inspire a team through high performance, collaboration, and teamwork.
- Ability to use professional expertise to solve problems and analyze issues.
- Initiative and a results-oriented approach.
Responsibilities
- Support the Store Manager in overseeing daily store operations.
- Drive sales and help achieve store performance goals and sales objectives.
- Ensure customers receive exceptional service and an extraordinary experience with AT&T products and services.
- Assist with merchandising and product launches.
- Conduct outreach and promotional activities, including off-site events as needed.
- Coach and develop retail sales consultants to help them meet sales and service goals.
- Collaborate with key stakeholders on initiatives beyond store walls.
- Champion change, foster collaboration and teamwork, and take initiative to achieve results.
Benefits
- Medical, dental, and vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid time off and holidays, including at least 23 vacation days each year and 9 company-designated holidays
- Paid parental leave
- Paid caregiver leave
- Additional sick leave may be available beyond what state and local law require
- Adoption reimbursement
- Short- and long-term disability benefits
- Life and accidental death insurance
- Supplemental benefits, including critical illness, accident, hospital indemnity, and group legal programs
- Employee Assistance Programs (EAP)
- Employee wellness programs
- Employee discounts of up to 50% on eligible AT&T mobility plans and accessories, AT&T internet and fiber where available, and AT&T phone
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
