Assistant Store Manager - Coastal Grand Myrtle Beach, Myrtle Beach, SC

DTLR, Inc.•Myrtle Beach, SC

About The Position

The Assistant Store Manager assists the Store Manager in upholding the daily operations of a retail store and supporting maximum sales and profitability. The role involves merchandising execution, expense and inventory management, team training and development, human resources support, and delivering outstanding customer service. The Assistant Store Manager helps oversee staff quality and performance, ensure compliance with company policies and operational standards, recruit and train store personnel, and support performance evaluations. The role also helps manage expenses and shrink, maintain safety and business standards, train employees in selling and merchandising, and complete merchandise inventory counts. The position may involve working across multiple stores in the assigned district. The standard work week does not exceed 40 hours, with a flexible schedule that includes days, nights, weekends, and holidays.

Requirements

Minimum of one year of retail management experience.
Solid knowledge of business and excellent command of English to communicate effectively with management, associates, and customers.
Strong interpersonal skills, including poise, tact, and diplomacy when handling sensitive or confidential situations.
Ability to think strategically and plan and organize effectively.
Professionalism in all situations.
Proficient analytical ability to gather and summarize data for reports, solve administrative problems, and prioritize work.
Results-driven, critical and creative thinking, project management, time management, analytical, and organizational skills.
Ability to exercise discretion, maintain confidentiality, and use independent judgment, compassion, and diplomacy.
Ability to plan, organize, multitask, and prioritize effectively in response to changing demands from multiple sources.
Ability to execute directives with precision and consistency.
Working knowledge of Microsoft Office products.
Ability to stand for extended periods and lift, carry, push, or pull up to 50 pounds.
Ability to work extended hours during critical project phases and in a fast-paced, dynamic environment with flexibility.
Reliable transportation.
Willingness to travel by car, plane, or train.
Willingness to work a flexible schedule including days, nights, weekends, and holidays.

Responsibilities

Support the Store Manager in daily store operations and the achievement of sales and profitability goals.
Be responsible for the overall quality and performance of retail store staff.
Ensure compliance with company policies and procedures.
Model effective leadership to build commitment to store goals and training standards.
Assist with recruitment, selection, training, and development of store personnel.
Assist with and provide feedback to the Store Manager on annual performance evaluations for store employees.
Assist with expense management and develop strategies to keep store performance in line with budget.
Help monitor and identify loss or inventory inconsistencies to achieve shrink goals at or below company plan.
Monitor and control operational compliance, safety, and business standards.
Support employee training in suggested selling and merchandising techniques.
Uphold customer service standards and provide a friendly environment for customers.
Assist with accurate and regular merchandise inventory counts.
Work in multiple stores in the assigned district as needed.
Perform other duties as assigned.