Assistant Store Manager - Coastal North, North Myrtle Beach, SC

DTLR, Inc.•North Myrtle Beach, SC

2d•Onsite

About The Position

The Assistant Store Manager assists the Store Manager in running daily retail store operations to support maximum sales and profitability. The role includes merchandising execution, expense and inventory management, training and development, human resources support, operational compliance, and outstanding customer service. The position may require work across multiple stores in the assigned district. The standard work week does not exceed 40 hours, with a flexible schedule that includes days, nights, weekends, and holidays.

Requirements

At least one year of retail management experience.
Solid knowledge of business and excellent English-language communication skills for interacting with management, associates, and customers.
Strong interpersonal skills, including poise, tact, and diplomacy when handling sensitive and confidential situations.
Ability to think strategically, plan, and organize effectively.
Professional conduct in all situations.
Analytical ability to gather and summarize data for reports, solve administrative problems, and prioritize work.
Results-driven critical and creative thinking skills, along with project management, time management, analytical, and organizational skills.
Ability to exercise discretion, maintain confidentiality, and use independent judgment, compassion, and diplomacy.
Ability to plan, organize, multitask, set priorities, and respond proactively to changing demands from multiple sources.
Ability to execute directives precisely and consistently.
Working knowledge of Microsoft Office products.
Willingness to work in multiple stores in the assigned district.
Ability to stand for extended periods and lift, carry, push, or pull up to 50 pounds.
Ability to work extended hours during critical project phases and in a fast-paced, dynamic environment with flexibility.
Reliable transportation.
Willingness to travel by car, plane, or train.

Responsibilities

Support the overall quality and performance of retail store staff.
Ensure compliance with company policies and procedures.
Model effective leadership to build commitment to store goals and training standards.
Assist with recruiting, selecting, training, and developing store personnel.
Assist with and provide feedback to the Store Manager on annual performance evaluations for store employees.
Assist with expense management and develop strategies to help stores meet budget expectations.
Help monitor and identify loss or inventory inconsistencies and support shrink goals at or below company plan.
Monitor and control operational compliance, safety, and business standards.
Support employee training in suggested selling and merchandising techniques.
Uphold company customer service standards and provide customers with a friendly environment and outstanding service.
Assist in completing accurate and regular merchandise inventory counts.
Perform other duties as assigned.