About The Position

Banter by Piercing Pagoda is seeking a driven and creative Assistant Store Manager to support the Store Manager and help deliver outstanding customer experiences. The role contributes to sales and profit goals by maintaining focus on individual and team standards, developing team members’ skills and product knowledge through training and evaluation, and participating in recruiting and selection. It also involves following and enforcing Company policies and procedures and carrying out other operational and strategic duties. The company offers training in sales techniques, product knowledge, and career development, and maintains a promotion-from-within philosophy.

Requirements

  • At least one year of retail experience; experience with a jeweler or specialty retailer is preferred.
  • Knowledge of operating POS terminals and scanners and using basic computer software and hardware.
  • Ability to interpret instructions in written, oral, diagram, and schedule form.
  • Availability to work days, nights, and weekends.
  • Commitment to excellence, desire to grow, and ability to provide a superior customer experience.

Nice To Haves

  • Retail experience with a jeweler or specialty retailer.

Responsibilities

  • Assist the Store Manager in maintaining daily focus on individual and team members’ standards achievement to attain sales and profit projections.
  • Contribute to an atmosphere of total customer satisfaction.
  • Develop team members’ skills and product knowledge through training and evaluation.
  • Recruit and select team members.
  • Follow and enforce all Company policies and procedures.
  • Perform other operational and strategic duties.

Benefits

  • Base pay plus commission on sales.
  • Medical, dental, vision, and prescription insurance for full-time team members.
  • 401(k).
  • Paid vacation and paid holidays for full-time team members.
  • Tuition reimbursement and DCA courses based on position.
  • Training, including Associate Training System, Management Training System, District Manager in Training, and career development.
  • Merchandise discounts.
  • Incentive trips and contests.
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