About The Position

Banter by Piercing Pagoda is seeking a Store Manager to lead a retail team and support sales, profitability, and customer satisfaction. The role includes maintaining daily focus on individual and team achievement of standards and sales and profit projections; creating an atmosphere of total customer satisfaction; developing team members’ skills and product knowledge through training and evaluation; and recruiting and selecting team members. The Store Manager also manages the profit and loss statement to achieve profit margin goals, follows and enforces company policies and procedures, and performs other operational and strategic duties. The company emphasizes integrity, diversity, teamwork, advancement from within, and training in sales techniques, product knowledge, and professional skills.

Requirements

  • At least one year of retail management experience; preferably with a jeweler or specialty retailer.
  • Knowledge of operating POS terminals and scanners and using basic computer software and hardware.
  • Ability to interpret instructions in written, oral, diagram, and schedule form.
  • Availability to work days, nights, and weekends.

Nice To Haves

  • Retail management experience with a jeweler or specialty retailer.

Responsibilities

  • Maintain daily focus on individual and team members’ achievement of standards, sales projections, and profit projections.
  • Contribute to an atmosphere of total customer satisfaction.
  • Develop team members’ skills and product knowledge through training and evaluation.
  • Recruit and select team members.
  • Manage the P&L to achieve profit margin goals.
  • Follow and enforce company policies and procedures.
  • Perform other operational and strategic duties.

Benefits

  • Base pay plus commission on sales.
  • Medical, dental, vision, and prescription insurance for full-time team members.
  • 401(k).
  • Paid vacation and paid holidays for full-time team members.
  • Tuition reimbursement and DCA courses based on position.
  • Training programs, including Associate Training System, Management Training System, District Manager in Training, and career development.
  • Team member merchandise discounts.
  • Incentive trips and contests.
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