Assistant Store Manager

Nati Boutique•Malibu, CA

18d

About The Position

Nati Boutique is seeking an experienced Assistant Store Manager for its Cross Creek location. Reporting to the Store Manager, this role supports smooth and efficient store operations, implements processes to attract and retain customers, drives sales, and works with the CEO and co-owner to help achieve financial sales goals. The Assistant Store Manager provides hands-on leadership and supports high standards of customer service in a fast-paced, high-volume fashion retail environment. The role is full-time, requiring availability to work five days and 40 hours per week, including regular weekend shifts and some holidays. The position pays a base hourly rate of $30–$35, with an estimated annual range of $70,000–$80,000 including bonuses. The actual offer may depend on experience and performance.

Requirements

At least 2 years of experience in an Assistant Manager role at a high-volume fashion retail company.
Solid understanding of sales techniques and customer-service best practices.
Excellent team-building and leadership skills, with proven experience coaching employees in tactics to attract and retain clientele.
Proven ability to lead a small- to medium-sized Sales team to meet and exceed sales goals.
Familiarity with inventory control systems and procedures.
Upbeat, outgoing, engaging personality, with the ability to initiate contact with customers and identify their shopping needs.
Proactive, can-do attitude and willingness to take on varied tasks and help wherever needed.
High level of maturity, integrity, and attention to detail.
Ability to establish and maintain good rapport with coworkers and customers.
Availability to work five days (40 hours) per week, including regular weekend shifts and some holidays.
Ability to stand for up to 8 hours and carry up to 50 pounds, with or without reasonable accommodation; the position involves moving large bags of inventory.

Nice To Haves

Bachelor’s degree in management, business administration, or a relevant field.

Responsibilities

Assist with day-to-day responsibilities in a high-volume retail environment, focusing on driving sales.
Assist with training and developing new Sales Associates.
Help develop process improvements, link warehoused inventory to the store, track inventory performance, restock and organize items, and manage inventory overall.
Process exceptions, including returns, damages, and other customer service issues.
Ensure inventory is properly stocked and displayed to maximize sales.
Welcome customers, assist with clothing selection, keep fitting rooms ready by clearing merchandise and returning it to the sales floor, process transactions accurately and promptly, and execute end-of-day settlements accurately.
Maintain expert-level product knowledge by becoming familiar with store inventory.
Communicate customer questions, concerns, and feedback to the team in an appropriate time frame.
Model a professional, warm attitude and promote teamwork, particularly during busy peak hours and seasons.
Work with the CEO and co-owner to help drive financial sales goals.