Assistant Store Manager

J.Jill•Indianapolis, IN
•$25 - $26

About The Position

The Assistant Store Manager supports the overall success of a J.Jill store by building customer relationships, inspiring and developing the team, and helping drive a profitable business. The role contributes to an authentic customer experience in the store and community, supports daily operations and merchandising, and works with the Store Manager to meet store goals.

Requirements

  • At least 1 year of experience in a leadership role.
  • Ability to support and develop high-performing teams.
  • Strong customer service skills and ability to build lasting relationships.
  • Experience analyzing business trends and executing action plans.
  • Excellent communication skills and ability to manage ambiguity with confidence.
  • Availability to work a flexible schedule, including weekends, evenings, and holidays.
  • Ability to meet the physical requirements of the role, including standing, walking, reaching, bending, pushing and pulling, maneuvering around the store, handling merchandise, climbing ladders, operating POS registers and mobile devices, and lifting and carrying up to 30 pounds, including joint/team lifting.

Nice To Haves

  • 2 or more years of Women’s Specialty Retail experience.
  • Passion for fashion, styling, and merchandising.

Responsibilities

  • Model strong customer service and build customer relationships through genuine interactions.
  • Support community engagement initiatives that strengthen the brand’s presence.
  • Assist with hiring, training, and developing a high-performing team; coach and support associates and recognize individual and team successes.
  • Help drive store performance by analyzing sales trends, setting goals, executing strategies, and communicating with the team to meet or exceed targets.
  • Maintain knowledge of J.Jill products and provide personalized styling recommendations.
  • Support daily store operations, manage inventory, lead floor sets, and maintain visual merchandising standards.
  • Take ownership of assigned responsibilities, address challenges proactively, and support the Store Manager in overall store success.
  • Communicate effectively across different organizational levels and adapt messaging to diverse audiences.
  • Perform additional responsibilities as assigned.

Benefits

  • Competitive salary with retail incentive plan eligibility.
  • Opportunities for career growth and professional development.
  • Associate discount.
  • 401(k) retirement plan with discretionary match.
  • Tuition reimbursement.
  • Medical, dental, and vision benefits for eligible full-time associates.
  • Paid time off for eligible full-time associates.
  • Employee Assistance Program.
  • Additional group discounts.
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