Assistant Store Manager
About The Position
The Assistant Store Manager supports the Store Manager in daily retail operations, helping drive sales, deliver exceptional customer service, and optimize operational efficiency to achieve store performance goals. The role partners with the Store Manager to oversee store operations, assist with merchandising and product launches, and help meet and exceed sales objectives while ensuring customers have an extraordinary experience with AT&T products and services. The Assistant Store Manager coaches and develops retail sales consultants so they can meet sales and service goals, and may conduct outreach and promotional activities, including off-site events as needed. AT&T provides paid training to support leadership success. The position is based at 1 Powell Street in San Francisco, California, and is listed as regular, with 40 weekly hours.
Requirements
- Excellent communication and leadership skills.
- Three or more years of sales and/or customer experience in telecommunications or a related industry.
- Prior management experience.
- Well-developed planning, analytical, and problem-solving skills.
- Familiarity with wireless terminology, industry trends, and AT&T mobility systems.
- Ability to collaborate with key stakeholders on initiatives beyond store walls.
- Strategic perspective and ability to champion change.
- Ability to inspire a team through high performance, collaboration, and teamwork.
- Ability to use professional expertise to solve problems and analyze issues.
- Ability to take initiative and strive to create results.
Responsibilities
- Support the Store Manager in the daily operation of the retail store.
- Help drive sales and achieve store performance goals, including meeting and exceeding sales objectives.
- Deliver and support exceptional customer service and customer experiences with AT&T products and services.
- Assist with merchandising and product launches.
- Coach and develop retail sales consultants to help them meet sales and service goals.
- Conduct outreach and promotional activities, including off-site events as needed.
- Collaborate with key stakeholders on initiatives beyond the store.
Benefits
- Medical, dental, and vision coverage.
- 401(k) plan.
- Tuition reimbursement program.
- Paid time off and holidays, including at least 23 vacation days each year and 9 company-designated holidays.
- Paid parental leave.
- Paid caregiver leave.
- Additional sick leave beyond what state and local law require may be available but is unprotected.
- Adoption reimbursement.
- Short- and long-term disability benefits.
- Life and accidental death insurance.
- Supplemental benefits, including critical illness, accident hospital indemnity, and group legal coverage.
- Employee Assistance Programs (EAP).
- Employee wellness programs.
- Employee discounts up to 50% off eligible AT&T mobility plans and accessories, AT&T internet (including fiber where available), and AT&T phone.
- Paid training.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
