Assistant Store Manager

Pandora•City of Yonkers, NY
•$24 - $29

About The Position

The Assistant Store Manager (ASM) supports the Store Manager and helps deliver store success by immersing themselves in Pandora’s brand, culture, and products. The role spends substantial time on the sales floor engaging with customers and working alongside the team to drive sales and provide exceptional customer experiences. The ASM coaches and inspires the sales team, supports hiring, and upholds merchandising and retail operational standards. Applicants must complete an assessment emailed after submitting an application.

Requirements

  • At least 2 years of experience in a high-performance selling environment.
  • Strong written and verbal communication skills, with the ability to connect with people at all levels of the organization.
  • Business acumen and analytical thinking that can demonstrate positive results.
  • Strong time-management skills, including setting and adjusting priorities and delegating tasks.
  • Knowledge of general computer software, including Microsoft Office 365 Suite, and retail point-of-sale systems.
  • At least 18 years of age.
  • Must provide proof of identity and eligibility to work.
  • Must have a flexible schedule that includes nights, weekends, and holidays.
  • Ability to stand for extended periods and lift more than 50 pounds; timely arrival to work is required.
  • Completion of an assessment emailed after application submission.

Responsibilities

  • Support the Store Manager in delivering store success.
  • Engage with customers and work alongside the team on the sales floor to drive sales and provide exceptional customer experiences.
  • Build genuine connections with customers and achieve individual and store sales goals, commercial targets, and KPIs.
  • Provide excellent product knowledge and create memorable shopping experiences that build brand loyalty.
  • Coach and inspire the sales team, foster accountability, and provide real-time feedback and guidance toward KPI goals.
  • Build lasting customer relationships beyond individual transactions.
  • Build a talent network and support seasonal and core hiring, including Sales Associates and Sales Leads.
  • Maintain merchandising and retail operational standards.
  • Perform other duties as assigned.

Benefits

  • Robust compensation package with base pay and bonuses.
  • 401(k) plan.
  • Medical, dental, and vision benefits.
  • Short- and long-term disability coverage.
  • Basic life and AD&D coverage.
  • Anniversary gift cards and product discounts.
  • Learning and development programs, continuous feedback, LinkedIn Learning, and tuition reimbursement.
  • PTO package including vacation, personal, sick, birthday, and celebration days.
  • Paid holidays.
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