Full-Time Assistant Store Manager

ALDI•Town of Watertown, WI

21d

About The Position

The Assistant Store Manager supports the effective and efficient operation of an ALDI store and reports directly to the Store Manager. The role oversees store operations to drive sales growth, control expenses, and ensure customer satisfaction. It includes developing and supervising store personnel, fostering a positive and collaborative work environment, upholding company values and policies, and contributing to the store’s operational performance and sustainability. This is a full-time position averaging 38 hours per week, with a starting wage of $26.00 per hour and an increase to $27.00 per hour in Year 2. Occasional travel to divisional offices or training centers is required, as is travel to nearby stores within 30 miles or a 45-minute drive, whichever is less, for management coverage as needed.

Requirements

Must be at least 18 years old.
Ability to develop rapport, trust, and open communication to improve team performance.
Ability to work independently and as part of a team to lead store personnel and achieve planned results.
Ability to understand and apply management principles in the Standard Operating Procedures, Store Employee Handbook, and company policies.
Ability to perform leadership and administrative duties.
Ability to provide prompt and courteous customer service.
Ability to operate store equipment, including cash registers, floor scrubbers, cardboard balers, pallet jacks, handheld devices, and computers.
Ability to maintain positive relationships with internal and external parties.
Effective verbal and written communication skills.
Ability to organize, prioritize, and complete activities effectively.
Ability to establish and execute plans and goals.
Reliable and prompt attendance.
Ability to meet availability requirements.
Ability to perform the listed duties with or without reasonable accommodation.

Nice To Haves

High school diploma or equivalent preferred.
Prior retail experience preferred.
Prior management experience preferred.

Responsibilities

Oversee the appropriate resolution of employee and customer concerns, coordinating with the Store Manager as needed.
Communicate job responsibilities and performance expectations to store personnel and lead and develop them.
Assist the Store Manager with developing and implementing plans to improve operating results and personnel development.
Lead store tours during interview events and provide hiring recommendations to the Store Manager.
Inform the Store Manager of team developments and concerns in a timely manner.
Communicate and cooperate effectively with ALDI employees, customers, third-party vendors, and business partners.
Lead, develop, and supervise the team to grow sales, engage employees, satisfy customers, and achieve consistent performance.
Model company strategy and core values, and foster a positive, collaborative, team-oriented workplace.
Train and develop store personnel using company-provided materials.
Ensure personnel follow customer service principles and demonstrate appropriate interactions with customers and coworkers.
Resolve employee and customer concerns or refer them to the Store Manager when necessary.
Model, communicate, and supervise compliance with company policies and procedures.
Prepare, manage, and revise weekly schedules according to scheduling procedures when the Store Manager is absent.
Ensure adherence to expense guidelines, inventory procedures, product handling, and cash handling policies to minimize loss.
Ensure personnel maintain zone and merchandising standards.
Support the Store Manager in achieving store KPI budgets by implementing action plans.
Monitor the competitive environment and inform the Store Manager of changes.
Oversee compliance with company policies, procedures, and applicable federal, state, and local regulations.
Promote a safe workplace by identifying and correcting hazards, encouraging proper ergonomics, and keeping equipment in proper working order.
Support shift start-up, store team and management team meetings, financial reviews, store resets, and weekly operations agenda action items.
Stock shelves and displays neatly according to merchandising planograms.
Use the point-of-sale system to scan and process purchases accurately and report scanning concerns or errors to store management.
Complete curbside pickup orders by retrieving and verifying items and delivering orders to customers’ vehicles on time.
Perform general cleaning tasks to company standards.
Perform other duties as assigned.