Assistant Store Manager - Shakopee

Shakopee•Shakopee, MN

About The Position

The Assistant Store Manager maximizes donations to help meet sales and revenue goals by providing leadership and guidance, creating a store environment focused on customer service and employee satisfaction, and executing store operations within organizational guidelines. The role supervises and directs employees while supporting Goodwill-Easter Seals Minnesota’s mission and values. The position oversees operational efficiency, employee training and development, store personnel needs, financial and business controls, reporting and communication, community involvement and education, and a safe, welcoming environment for employees and customers.

Requirements

  • 3–5 years of relevant experience.
  • Ability to communicate effectively with employees and customers.
  • Proficiency in Windows and Microsoft applications.
  • Ability to work independently and coordinate multiple projects simultaneously.
  • Strong organizational and administrative skills, including the ability to prioritize.
  • Strong attention to detail.
  • Strong analytical, problem-solving, and strategic-thinking skills.
  • Strong people-management and coaching skills.
  • Ability to build a strong team.
  • Knowledge or expertise in working with people with disadvantages and/or disabilities, as well as barriers to employment.
  • Ability to recruit quality individuals.
  • Strong conflict-management skills.
  • Ability to handle sensitive and confidential information appropriately.
  • Ability and desire to provide excellent customer service.
  • Ability to interact with a diverse population in a human-services setting.

Nice To Haves

  • Bachelor’s or Associate degree preferred.

Responsibilities

  • Ensure the retail store runs efficiently and effectively.
  • Ensure employees are trained and developed, and manage store personnel needs.
  • Ensure financial and business control through reporting and communication.
  • Support continued community involvement and education around Goodwill-Easter Seals.
  • Help contribute to a safe, welcoming environment for employees and customers.
  • Maximize donations to help meet sales and revenue goals.
  • Provide leadership, guidance, supervision, and direction to employees.
  • Create a store environment focused on customer service and employee satisfaction.
  • Execute store operations within organizational guidelines.

Benefits

  • Flexible hours
  • Generous paid time off (PTO) program
  • Medical, dental, and vision plans
  • Employer-paid life insurance
  • 401(k) plan with employer match
  • Employee discount
  • Work-life balance with every-other-weekend rotation, no overnights or late closing shifts, and limited holiday hours
  • Career development and advancement opportunities
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