Program Director | Shakopee | 1

Sevita•Shakopee, MN

About The Position

The Program Director Clinical manages services delivered in a specialty clinical program, including medically fragile homes. The role oversees program operations, including direct supports, person-centered planning and implementation, health care, advocacy, stakeholder relations, regulatory compliance, staffing, training, financial management, and maintenance of the physical environment. The Program Director supervises program staff and is responsible for recruitment and hiring input, orientation and training, scheduling, performance evaluations, coaching, employee safety, and related personnel matters. The role manages program planning and service delivery, serves as the Qualified Intellectual Disabilities Professional (QIDP), oversees records and compliance, manages individuals’ assets, maintains stakeholder relationships, reviews incidents, and oversees health care, medication, medical supplies, and dietary planning. The position is also responsible for the program’s financial performance, purchasing, billing and utilization, staffing budgets, and census growth. It oversees facility and vehicle maintenance, cleanliness, safety, and regulatory compliance. Travel is required as needed.

Requirements

  • Bachelor’s degree.
  • Graduate of an accredited RN program.
  • Two to three years of related experience.
  • Other education and experience as required by applicable regulations.
  • Current driver’s license, car registration, and auto insurance if driving on behalf of the company or transporting individuals receiving services.
  • Additional licensure as required by state.
  • Medication Management Certificate, obtained upon completion of company-provided training.
  • Mandatory Reporter Certificate, obtained upon completion of company-provided training.
  • Other training and/or certification required by state requirements or service line.
  • Administrator Certificate may be required by applicable regulations.
  • Travel as needed.
  • Ability to meet the stated medium-work physical demands: exerting up to 50 pounds occasionally, up to 30 pounds frequently, and/or up to 10 pounds constantly to move objects.

Responsibilities

  • Oversee recruitment, hiring, retention, training, scheduling, record keeping, and management of program employees.
  • Organize on-site orientation and training, monitor training compliance, and conduct staff meetings.
  • Monitor schedules to ensure shift coverage and minimize overtime.
  • Conduct or approve performance evaluations and coach employees; participate in recommendations and decisions concerning discipline and termination.
  • Oversee employee safety, workers’ compensation programs, safety compliance, and return-to-work assistance.
  • Manage program planning and monitor delivery of engaging, relevant, and consistent services and supports.
  • Act as the Qualified Intellectual Disabilities Professional (QIDP), write and approve individual program plans, and support staff in implementing plans across shifts.
  • Audit individual records and other program documentation for accuracy and completion.
  • Conduct progress meetings and reviews and provide or approve written progress reviews.
  • Oversee licensing compliance, program documentation, implementation of the Network compliance plan, and individual rights.
  • Oversee the management and auditing of individuals’ funds, property, and financial accounts.
  • Maintain professional relationships and regular communication with individuals, families, case managers, and other stakeholders; act as their point of contact and implement satisfaction improvement plans.
  • Implement strategies to prevent serious incidents, address safety concerns, review incidents, direct responses, and ensure timely incident reporting.
  • Oversee individual health care planning, health care documentation, and coordination and attendance at appointments.
  • Oversee medication administration, documentation, and security, and ensure applicable employees are trained or certified in medication administration.
  • Approve medical supplies and equipment purchases and ensure employees are trained in their proper use.
  • Monitor food service in accordance with dietary plans, regulatory requirements, special needs, and individual choice.
  • Manage program financial performance, including billing, staff budgets, and review and approval of purchases.
  • Approve food, supply, and equipment purchases; review invoices and attest to company credit card statements in accordance with policy.
  • Oversee census, attendance, billing documentation, and utilization of authorized services and supports.
  • Monitor staffing hours for budget compliance and maximize census, attendance, and utilization.
  • Oversee maintenance and cleanliness of facilities and vehicles, including vehicle safety, employee training, environmental safety, preventive maintenance, and repair.
  • Attend monthly regional meetings and other meetings as needed, and perform other related duties as required.
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