Assistant Store Manager

AT&T•St. Louis, MO

19d•$47,500 - $71,300•Onsite

About The Position

The Assistant Store Manager partners with a store manager to oversee the daily operation of an AT&T retail store. The role supports store operations, merchandising and product launches, and efforts to meet and exceed sales objectives while ensuring customers have an extraordinary experience with AT&T products and services. The Assistant Store Manager also conducts outreach and promotional activities, including off-site events as needed, and coaches retail sales consultants to help them meet sales and service goals. Paid training is provided to support leadership success.

Requirements

Excellent communication and leadership skills.
Three or more years of sales and/or customer experience in telecommunications or a related industry.
Prior management experience.
Well-developed planning, analytical, and problem-solving skills.
Familiarity with wireless terminology, industry trends, and AT&T mobility systems.
Ability to collaborate with key stakeholders on initiatives beyond store walls.
Strategic perspective and ability to champion change.
Ability to inspire a team through high performance, collaboration, and teamwork.
Ability to use professional expertise to solve problems and analyze issues.
Initiative and a focus on creating results.

Responsibilities

Partner with the store manager to oversee daily retail store operations.
Assist with merchandising and product launches.
Help meet and exceed sales objectives while delivering an excellent customer experience.
Conduct outreach and promotional activities, including off-site events as needed.
Coach retail sales consultants to help them meet sales and service goals.
Collaborate with key stakeholders on initiatives beyond store walls.
Champion change, encourage collaboration and teamwork, solve problems, analyze issues, and take initiative to achieve results.

Benefits

Medical, dental, and vision coverage.
401(k) plan.
Tuition reimbursement program.
Paid time off, including at least 23 days of vacation each year, and company-designated holidays (9 days).
Paid parental leave.
Paid caregiver leave.
Additional sick leave beyond what state and local law require may be available but is unprotected.
Adoption reimbursement.
Short-term and long-term disability benefits.
Life and accidental death insurance.
Supplemental benefits, including critical illness, accident, hospital indemnity, and group legal programs.
Employee Assistance Programs (EAP).
Employee wellness programs.
Employee discounts up to 50% off eligible AT&T mobility plans and accessories, AT&T internet (including fiber where available), and AT&T phone.
Possible relocation assistance.
Paid training.