Assistant Store Manager

Break Time•Clinton, MO

20d

About The Position

Break Time Assistant Managers assist with managing and operating a Break Time Convenience Store. They help manage the location in the Store Manager’s absence, coach and mentor team members, and support store finances, including controlling expenses. Assistant Managers are energetic leaders who believe it only takes a moment to make your day better. Employees are expected to follow company and position-specific policies and procedures and may be assigned other duties beyond those listed. MFA Petroleum Company is an Equal Opportunity/Drug-Free Employer.

Requirements

Must be at least 18 years old.
Available to work and/or support all shifts, including weekends and holidays.
Valid driver’s license, vehicle insurance, and adequate transportation to and from the bank; the vehicle must be locked and secured when transporting deposits.
Strong customer service skills.
Ability to thrive in a fast-paced environment.
Ability to work independently and lead a team.
Ability to perform assigned duties accurately and with minimal supervision.
Ability to perform mathematical calculations for making change, completing shift reports, and accounting for product quantities during vendor check-in.
Ability to learn new concepts, use technical materials, and consistently operate a computer and other office productivity machinery.
Physical ability to move and position products in a cooler as cold as 30 degrees for up to one hour and in a freezer as cold as 0 degrees.
Physical ability to move and position oneself to retrieve products and supplies from shelves, under counters, or inventory stacks weighing up to 50 pounds.
Ability to stand for up to nine hours per shift.
Ability and willingness to occasionally ascend and descend ladders to handle inventory or products.
Ability to visually observe and inspect items and the work environment for job responsibilities and safety concerns.
Ability to speak, read, write, and understand English to communicate accurately and effectively with customers, coworkers, and supervisors.
Must meet company requirements, including successfully completing a pre-employment background check and drug test.
Legal authorization to work in the United States.

Nice To Haves

Prior management or leadership experience.
High school diploma or GED equivalent.
Experience in retail sales.

Responsibilities

Provide excellent customer service by engaging with customers, encouraging the store team to do the same, greeting and thanking customers courteously, supporting peak hours, resolving complaints promptly, and completing transactions accurately and efficiently.
Assist with daily store operations, including reporting, banking, inventory, bookkeeping, fuel management, and maintaining the facility, equipment, and property.
Maintain store cleanliness and ensure the store opens and closes on time and observes scheduled operating hours during assigned shifts.
Execute food programs, promote food service, and follow food safety practices.
Assist with marketing programs and merchandising, including pricing, promotions, suggestive selling, vendor check-in, and keeping merchandise stocked, clean, fronted, and faced, including in the cooler.
Assist in general store operations and supervise shifts when the Store Manager is absent.
Provide input for performance evaluations and disciplinary actions as needed, and help train new employees on company policies and procedures.
Communicate professionally and promptly with customers, vendors, employees, and management about store operations.
Understand store finances and profitability; help control merchandise and cash shortages and other expenses; prepare for and participate in inventory audits, including cash, lottery, cigarette, and general inventory audits.
Perform loss-control functions involving cash handling, lottery sales and redemptions, food waste, employee purchases, and merchandise sales.
Help meet or exceed company sales and controllable-expense goals.
Assist with recruiting, training, coaching, and developing associates; set a professional example, foster a positive work culture and teamwork, and guide the team in following applicable local, state, and federal regulations.
Use store technology, including point-of-sale systems, desktop and laptop computers, and handheld devices; perform calculations for making change, completing shift reports, and counting products.