Assistant Store Manager - Fultondale, Fultondale, AL

DTLR, Inc.•Fultondale, AL
•Onsite

About The Position

The Assistant Store Manager assists the Store Manager with daily retail store operations, helping ensure maximum sales and profitability through merchandising, expense and inventory management, team training and development, human resources activities, and outstanding customer service. The role supports the quality and performance of store staff, compliance with company policies, operational standards, safety, and budget goals. The position has a standard work week not to exceed 40 hours and requires a flexible schedule that may include days, nights, weekends, and holidays. The employee may work in multiple stores in the assigned district and must be willing to travel by car, plane, or train. Reliable transportation is required.

Requirements

  • At least one year of retail management experience.
  • Solid knowledge of business and excellent English communication skills for interacting with management, associates, and customers.
  • Strong interpersonal skills, including poise, tact, and diplomacy when handling sensitive and confidential situations.
  • Ability to think strategically and plan and organize effectively.
  • Professionalism in all situations.
  • Analytical ability to gather and summarize data for reports, solve administrative problems, and prioritize work.
  • Results-driven critical and creative thinking, project management, time management, analytical, and organizational skills.
  • Ability to exercise discretion, confidentiality, and independent judgment with compassion and diplomacy.
  • Ability to plan, organize, multitask, set priorities, and respond proactively to changing demands from multiple sources.
  • Ability to execute directives precisely and consistently.
  • Working knowledge of Microsoft Office products.
  • Willingness to work in multiple stores in the assigned district.
  • Ability to stand for extended periods and lift, carry, push, or pull up to 50 pounds.
  • Ability to work extended hours during critical project phases and in a fast-paced, dynamic environment with flexibility.
  • Reliable transportation.
  • Willingness to travel by car, plane, or train.

Responsibilities

  • Support the quality and performance of retail store staff.
  • Ensure compliance with company policies and procedures.
  • Model effective leadership to build commitment to store goals and training standards.
  • Assist with recruiting, selecting, training, and developing store personnel.
  • Assist the Store Manager with annual employee performance evaluations and provide feedback.
  • Assist with expense management and develop strategies to help stores meet budget expectations.
  • Help monitor and identify loss or inventory inconsistencies so shrink remains at or below company plan.
  • Monitor and control operational compliance, safety, and business standards.
  • Support employee training in suggested selling and merchandising techniques.
  • Help uphold customer service standards and provide a friendly environment for customers.
  • Assist with accurate and regular merchandise inventory counts.
  • Perform other duties as assigned.
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