Retail Assistant Store Manager -2973
About The Position
The Assistant Store Manager partners with the Store Manager to support daily store operations, develop team members, deliver exceptional customer service, and help drive profitability. The role provides hands-on leadership experience and involves working with a wide variety of merchandise, including jewelry, electronics, tools, and more. Associates can earn 2–8% commission based on individual performance; full commission details are provided during the interview process. The position may be modified as needed. Employment offers require agreement to a binding arbitration process, and pay rates comply with applicable minimum wage laws.
Requirements
- Must be at least 18 years old.
- High school diploma, GED, or equivalent experience.
- Strong leadership, coaching, team development, and customer service skills.
- Ability to stand, walk, lift up to 50 lbs., and perform physical tasks.
- Ability to work a flexible retail schedule, including weekends and holidays.
- Comfort working with a variety of merchandise; firearms may be present in FFL locations, with certification provided.
- Strong customer service skills and a team-oriented mindset.
- Basic math and computer skills.
- Willingness to assist customers or retrieve merchandise from exterior areas.
Nice To Haves
- Previous leadership, keyholder, supervisory, or management experience.
- Experience using retail checkout systems.
- Bilingual skills.
Responsibilities
- Support daily store operations and serve as Manager on Duty when needed.
- Deliver exceptional customer service and resolve customer concerns.
- Coach, train, and develop team members to meet company standards.
- Assist with recruiting, hiring, and retaining top talent.
- Help drive store sales, profitability, and performance goals.
- Maintain inventory accuracy and support asset protection initiatives.
- Open and close the store, including cash handling and operational procedures.
- Monitor loan and buying transactions to ensure compliance and accuracy.
- Maintain attractive merchandising and store presentation standards.
- Analyze performance metrics and support the achievement of business objectives.
- Build product knowledge across a wide variety of merchandise categories.
Benefits
- Competitive hourly pay of $18.47–$20.47 plus commission of up to 8%.
- Additional bonus opportunities based on store performance.
- Employee discounts starting day one.
- Vacation and sick/personal time based on tenure and applicable state and local requirements.
- 401(k) auto-enrollment after 6 months, subject to age requirements.
- Tuition reimbursement opportunities for eligible employees.
- Earned Wage Access available after day 2.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
