Assistant Store Manager

Curaleaf•Fort Pierce, FL

9d•Onsite

About The Position

The Assistant Store Manager assists the Store Manager in developing, leading, and motivating a team to deliver an exceptional customer experience, build brand loyalty, and achieve financial targets. The role serves as Manager on Duty when assigned and represents Curaleaf as a brand ambassador by providing customer service and educating guests about products. The Assistant Store Manager supports store operations, team supervision, sales, cash control, bookkeeping, and inventory management. The role requires open availability on weekdays, evenings, weekends, holidays, and occasional overnights, and may involve travel to other locations for training or coverage (10%–25%).

Requirements

At least 1 year of retail and/or customer service experience in a fast-paced selling environment.
At least 1 year of retail supervisory experience.
Business acumen and understanding of measuring success through financial targets and key performance indicators.
Fluency in reading, writing, and speaking English.
Willingness to work a flexible schedule, including extended days, evenings, and weekends; open availability on weekdays, evenings, weekends, holidays, and occasional overnights is required.
Previous experience working in a heavily regulated industry.
Strong leadership skills and ability to build and manage teams.
Strong salesmanship skills and experience driving revenue.
Strong experience and attention to detail in cash handling and POS operations.
Demonstrated desire for continued learning and ability to share information effectively with broad audiences.
Ability to work independently and take initiative to run the business in the Store Manager’s absence.
Ability to meet the physical requirements of the job, including regularly standing, walking, talking or hearing, stooping, kneeling, crouching or crawling, using hands and fingers to feel, reaching, and lifting up to 25 pounds; occasionally climbing, balancing, and lifting up to 50 pounds; and close vision.
Ability to work in confined spaces and tolerate stress, adapt, and remain flexible in an ever-changing environment.

Nice To Haves

Previous experience in the cannabis industry.

Responsibilities

Communicate proactively with the Store Manager, District Manager, and cross-functional partners to maximize revenue opportunities.
Model selling behaviors aligned with the brand culture to build customer relationships and achieve financial targets.
Monitor team members’ customer service and provide feedback and coaching.
Share customer service best practices and help deliver a distinctive guest experience.
Supervise store operations and team members, including opening, closing, shift changes, task delegation, and scheduling.
Supervise store funds, including register counts, bank withdrawals, armored car pickups, safe deposits, and change orders.
Oversee bookkeeping, including ledgers, invoices, cash reports, and time records.
Analyze inventory trends and supervise inventory management, including ordering and maintaining stock to avoid shortages and overstock.
Maintain knowledge of computer and technology systems and software, including registers and LeafLogix.
Comply with company policies and procedures and maintain respectful relationships with coworkers.
Complete special assignments and other tasks, including assisting team members as needed.
Travel to other locations for training and/or coverage as needed.
Perform other duties as assigned.