Assistant Store Manager

Goodwill Industries Of Middle Ga • Gray, GA

18d

About The Position

The Assistant Store Manager assists the Store Manager in operating a retail store that sells new and used merchandise. The role supports employee scheduling and supervision, store safety and security, sales, inventory handling, customer service, and daily administrative and clerical operations. The Assistant Store Manager also models a strong work ethic and helps train and advise store personnel in accordance with established guidelines, policies, and procedures.

Requirements

• Sales and cashier experience.
• Sufficient knowledge of accounting and bookkeeping procedures to handle daily store operations, paperwork, and accountability.
• Initiative and willingness to work.
• Good verbal and written communication skills for communicating with subordinates and customers.
• Some retail sales management experience.
• Several years of customer service experience.
• Ability to lift 50 pounds.
• Ability to stand for long periods, averaging eight hours per shift, and perform repetitive bending and stooping.
• Availability to work days, evenings, and weekends as scheduled.
• Ability to assist, instruct, and advise store personnel professionally.

Nice To Haves

• College education; experience may be substituted for education.

Responsibilities

• Model a strong work ethic and passion for quality while instructing people who come to Goodwill for training or job placement assistance.
• Assist the Store Manager with employee scheduling and supervise store personnel to ensure compliance with agency policies and procedures.
• Help instruct and enforce store safety and security procedures.
• Assist store personnel with sales and engage in personal sales.
• Receive and check incoming inventory, returns, stock transfers, and donations.
• Place stock in the proper store areas and on selling fixtures.
• Ensure sales employees use correct sales procedures and methods.
• Assist with daily administrative and clerical functions, cash transactions, bank deposits, and supply orders.
• Help maintain store records, review and analyze sales receipts, and assess operational efficiency.
• Help train store personnel according to established guidelines, policies, and procedures.
• Assist customers and handle customer complaints.
• Inform the Store Manager of significant events and respond to management requests and deadlines.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed