Assistant Store Manager
About The Position
The Assistant Store Manager supports the Store Manager in overseeing daily store operations, delivering exceptional customer service, and driving sales and productivity. The role leads Shift Leads and Sales Associates while promoting Miniso’s mission and core values. It supports merchandising and operational standards, inventory management, recruitment, training, staffing, retention, scheduling, administrative tasks, and compliance with company policies and handbook guidelines. The Assistant Store Manager also works with the Store Manager and Loss Prevention Team to address shrink, manages cash-handling tasks, and helps maintain a clean and safe environment for associates and customers. The position requires a flexible schedule, travel between locations, and the ability to relocate or manage additional stores based on business needs. The stated pay range is USD $18.00–$25.00 per hour.
Requirements
- High school diploma or equivalent required.
- At least 1 year of retail management experience with a strong track record of leading teams.
- Proven successful experience in retail management.
- Strong leadership, organizational, and customer management skills.
- Excellent communication and interpersonal abilities.
- Ability to work a flexible schedule, including nights, weekends, and holidays.
- Ability to travel between locations.
- Ability to relocate or manage additional stores based on business needs.
Nice To Haves
- Associate degree or higher in Business Administration, Organizational Behavior, Hospitality, or a related field.
Responsibilities
- Lead a team of Shift Leads and Sales Associates while supporting the Store Manager.
- Promote Miniso’s mission and core values.
- Support smooth store operations, exceptional customer service, merchandising standards, operational procedures, and sales performance.
- Promote membership sign-ups and customer loyalty to increase retention and sales.
- Mentor trainee associates, help achieve sales targets, and support business growth.
- Assist with inventory levels, shipments, damages, returns, and supplies.
- Assist with recruiting, training, staffing, and retaining store talent.
- Support administrative tasks, including staff scheduling and inventory management, and ensure compliance with policies, procedures, and Miniso handbook guidelines.
- Help maintain store condition and visual merchandising standards, sharing insights and feedback with the Store Manager.
- Provide constructive feedback that supports recognition, accountability, and continuous improvement.
- Work with the Store Manager and Loss Prevention Team to address internal and external shrink in accordance with company policies and procedures.
- Train, motivate, and mentor the sales team and provide constructive feedback to help achieve sales targets.
- Handle cash-related tasks in accordance with standard operating procedures.
- Maintain a clean and safe environment for associates and customers.
- Travel between locations and be able to relocate or manage additional stores based on business needs.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
