About The Position

The Assistant Store Manager supports the Store Manager with the day-to-day operation of a hospital gift shop, provides leadership during assigned shifts, and helps ensure customers have an exceptional shopping experience. When the Store Manager is unavailable, the Assistant Store Manager oversees store operations. The role is for 35 hours per week at Women & Infants Hospital in Providence, Rhode Island. The position serves patients, families, visitors, and hospital staff. Employment is contingent on completing applicable hospital onboarding and occupational health requirements. Required testing and records include MMR titers, Tdap titers, varicella titers, tuberculosis screening, and an influenza vaccine.

Requirements

  • High school diploma or equivalent required.
  • Basic computer and point-of-sale (POS) system experience.
  • Strong customer service and communication skills.
  • Ability to lead by example and support a positive team environment.
  • Strong organizational and time management skills.
  • Ability to multitask in a fast-paced retail environment.
  • Basic math skills and cash handling accuracy.
  • Ability to stand for extended periods and perform the physical requirements of the position.
  • Successful completion of required hospital occupational health screenings and onboarding requirements, including MMR titers, Tdap titers, varicella titers, tuberculosis screening, and influenza vaccine.

Nice To Haves

  • One or more years of retail experience preferred.
  • Previous cash handling experience preferred.
  • Previous leadership or supervisory experience is a plus.

Responsibilities

  • Support daily gift shop operations and provide leadership during assigned shifts.
  • Deliver customer service and help customers with purchases and product recommendations.
  • Support sales through merchandising, promotions, and team performance.
  • Assist with training, coaching, and developing team members.
  • Maintain a clean, organized, and welcoming store environment.
  • Ensure compliance with company policies, hospital requirements, and operational standards.
  • Assist with inventory management, receiving shipments, and merchandising.
  • Process sales transactions accurately and oversee cash handling procedures.
  • Perform opening and closing responsibilities, including securing the store.
  • When the Store Manager is absent, oversee store operations, prepare bank deposits, and ensure appropriate staffing.
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