Assistant Store Manager Store - 123

Storagepro Management•Fairfield, CA
•Onsite

About The Position

StoragePRO is hiring an Assistant Store Manager to manage a self-storage facility in Fairfield, California. The role involves renting storage units and helping customers select options and pricing that meet their needs. The Assistant Store Manager provides customer service, maintains the facility and its records, processes payments, promotes storage products, and helps ensure a safe and secure environment. The position reports to the District Manager. Attendance is an essential job function, and other duties may be assigned.

Requirements

  • High school diploma or equivalent.
  • Outstanding customer service skills.
  • Valid driver’s license.
  • Basic computer skills.
  • Strong communication and organizational skills.
  • US work authorization.
  • Availability to work a full-time day shift and weekends.

Nice To Haves

  • Experience in self-storage, property management, retail, or restaurants is ideal.
  • Previous experience as a store manager, customer service associate, shift supervisor or lead, front desk agent, rental agent, key holder, retail associate, property manager, or cashier is encouraged.

Responsibilities

  • Rent storage units and explain options and pricing to fit customer needs.
  • Provide exceptional customer service, respond to inquiries, resolve concerns, and build positive relationships.
  • Conduct regular facility inspections to ensure cleanliness, security, and proper functioning of equipment.
  • Process payments, collect late fees, and maintain accurate financial records.
  • Market and promote storage units and related products.
  • Perform light maintenance tasks and report major issues to designated personnel.
  • Maintain accurate, up-to-date tenant information and rental agreements.
  • Uphold company policies and procedures to help ensure a safe and secure environment.
  • Maintain attendance as an essential job function.
  • Perform other duties as assigned.

Benefits

  • Extensive training and opportunity for career advancement.
  • Performance-based bonus programs.
  • Medical, dental, vision, and life insurance.
  • Paid vacation, holiday, and sick days.
  • 401(k) with employer contribution.
  • Employee events and contests.
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