Assistant Store Manager

GOODWILL OF WESTERN & NORTHERN CONNECTICUT•Bloomfield, CT

About The Position

Goodwill of Western and Northern Connecticut is seeking an Assistant Store Manager to support its mission and operate a retail store location within agency policy, achieving budgeted revenue and expense goals. The Assistant Store Manager effectively runs the store in the Store Manager’s absence. Goodwill’s retail stores also support and help fund programs that assist people in obtaining meaningful employment and improving their quality of life. The role involves recruiting, training, scheduling, and supervising retail employees and material processors; managing merchandise, sales, records, deposits, and store operations; and maintaining the premises in accordance with agency safety and housekeeping practices. The position works in the retail selling area, stockroom, processing area, and adjacent parking area, and requires considerable walking, standing, reaching, lifting, and carrying, including lifting over 40 pounds. Work may involve exposure to inclement weather.

Requirements

  • High school graduation or equivalent.
  • Two years of experience in a management or supervisory capacity, or equivalent.
  • Ability to supervise and train staff in shipping and receiving, stock duties, merchandising, cashiering, and retail customer service.
  • Availability to work day, evening, and weekend shifts as necessary.
  • Willingness to travel and/or relocate.
  • Physical stamina to stand, walk, bend, and reach.
  • Ability to lift over 40 pounds.

Nice To Haves

  • Courses in Business and Marketing are preferred.

Responsibilities

  • Operate a retail store location within agency policy to achieve budgeted revenue and expense goals.
  • Effectively run the store in the absence of the Store Manager.
  • Recruit and train retail employees and material processors in retail operating procedures.
  • Recommend and/or administer employee discipline as required.
  • Schedule employees to support customer service, merchandise display, store security, and expense control.
  • Order merchandise to stock the store and achieve budget goals.
  • Maintain sales data records and bank deposits.
  • Enforce sales and employee policies and procedures.
  • Assist donors with donations and provide receipts.
  • Maintain store premises and grounds according to agency safety and housekeeping practices.
  • Supervise and train employees in backroom processing and quality control procedures.
  • Plan attractive merchandise displays that make effective use of the sales area.
  • Attend marketing sales meetings and schedule store employee meetings as necessary.
  • Perform other duties as assigned.

Benefits

  • Career advancement opportunities.
  • Health, dental, and vision benefits (employee paid), plus long- and short-term disability and life insurance (Goodwill paid); benefits are available on the first day of the month following 60 days of employment.
  • Two weeks of vacation, four personal days, and nine days of sick time for those working more than 20 hours a week.
  • Up to $3,000 in qualified tuition reimbursement.
  • Nine paid holidays, based on standard weekly hours.
  • 403(b) retirement savings plan with employer match.
  • 50% employee discount.
  • Anniversary Recognition Program: $50 Swag Store credit at one year, with increasing financial awards every five years.
  • $200 referral program for each candidate referred to Goodwill who is hired.
  • Some listed benefits are only available to full-time team members.
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