Full-Time Assistant Store Manager

ALDI•Village of Great Neck Plaza, NY

About The Position

The Assistant Store Manager supports the direct leader in overseeing day-to-day store activities and overall store performance. The role includes managing schedules, developing operational action plans, communicating responsibilities and performance expectations, and identifying opportunities to train and develop the team. The Assistant Store Manager helps maintain operational standards, customer service, inventory, merchandising, cleanliness, product quality, and store security, and supervises the team’s daily work. The position is full-time, averaging 38 hours per week, with a starting wage of $28.00 per hour and a Year 2 wage of $29.00 per hour.

Requirements

  • Must be at least 18 years old.
  • Ability to work independently and as part of a team.
  • Ability to provide and lead others in providing prompt, courteous customer service.
  • Ability to build rapport, trust, and open communication to support direct reports’ growth and performance.
  • Ability to interpret and apply company policies and procedures.
  • Ability to set goals and guide employee performance to ensure quality and completion of work assignments.
  • Ability to evaluate and drive personal and team performance.
  • Ability to understand and apply management principles related to budgeting, personnel costs, and expenses.
  • Ability to operate a cash register efficiently and accurately.
  • Ability to safely operate an electric or manual hand jack, floor scrubber, and cardboard baler, and perform general cleaning duties to company standards.
  • Excellent verbal and written communication skills.
  • Ability to stay organized, multitask professionally and efficiently, follow instructions, and attend to detail.
  • Meet any state and local requirements for handling and selling alcoholic beverages.
  • At least 3 years of progressive experience in a retail environment.
  • A combination of education and experience may provide equivalent knowledge.
  • Ability to stock merchandise from receiving to shelving and place products weighing up to 45 pounds on shelves at various heights.
  • Ability to regularly sit, stand, bend, reach, push, pull, lift, carry, and walk around the store.
  • Must be able to perform duties with or without reasonable accommodation.

Nice To Haves

  • High school diploma or equivalent preferred.
  • Prior management experience preferred.

Responsibilities

  • Assist the direct leader with developing and implementing action plans to improve operating results.
  • Establish and communicate job responsibilities and performance expectations to direct reports.
  • Identify training and development opportunities for direct reports.
  • Communicate and model company strategy and core values to foster teamwork and employee engagement.
  • Monitor the local competitive environment and inform the direct leader of adjustments that may be needed.
  • Provide product feedback and recommend items to carry or discontinue.
  • Participate in interviewing store personnel.
  • Communicate weekly information, team milestones, developments, and concerns.
  • Ensure personnel follow inventory procedures, product handling guidelines, and cash control policies.
  • Resolve operational customer concerns appropriately when the direct leader is absent.
  • Identify and rectify hazards, ensure proper ergonomics, and maintain store equipment in working order.
  • Maintain store cleanliness standards and proper signage.
  • Help maintain appropriate stock levels through product ordering.
  • Merchandise products neatly to maximize sales.
  • Ensure products are fresh and meet quality standards, and that product signage is accurate.
  • Assist with meeting store payroll and total loss budgets, conducting inventory counts, and training new employees.
  • Supervise daily team operations and escalate issues to the appropriate support or leadership.
  • Ensure direct reports complete assigned responsibilities in a timely and effective manner to provide strong customer service.
  • Follow company policies and procedures and protect the security and confidentiality of documents and data.
  • Perform other duties as assigned.
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